Marcia Lumpkin
Behavioral Technician III
Contact
Crystal River, FL 34429
************@*****.***
*************@*****.***
Objective
Professional Summary To seek and maintain a full-time position that offers professional challenges utilizing people skills, excellent time management and critical thinking skills. Motivating and positive with excellent interpersonal, coaching and communication skills. Organized and dependable candidate successful at managing multiple priorities with a cheerful outlook. Willingness to take on added responsibilities to meet team goals.
Lifestream Behavioral Health Center - Behavioral Technician III 06/2022 - Current
● Help with admission of consumers, including taking vital signs, bath, and shampoo, if necessary, body check, checking for hazardous objects, listing valuables and personal possessions, and orienting consumer to unit
● Assist in individual needs assessment, treatment plan formulation and implementation, if necessary
● Learn and apply to daily routine, as soon as possible, principles of mental health nursing
● Observe all consumers closely, at all times, never leaving consumers unattended
● Reports all pertinent observations, changes in physical signs or symptoms, changes in emotional behavior and consumer's eating habits to Charge/Unit Nurse ●
● Observe and report consumer's reactions to visitors or telephone calls
● Report feelings and ideas expressed verbally by consumers
● Encourage consumers to interact with other consumers and staff, and to participate in social life of unit, including recreational and occupational therapy
● Assist in organization and execution of consumer group/recreational activities
● Take vital signs routinely, and as indicated by Charge/Unit Nurse, and report any significant changes or elevations
● Assist in management of impulsive, violent, or uncooperative consumers
● Check any unusual sounds, report suspicious behavior of consumers or visitors, report difficulties with visitors, check consumer's rooms for hidden hazardous objects or medications, and search and record items brought into consumers ●
● Escort consumers to areas outside unit, as necessary
● Conduct waitlist for potential consumers, entering medication into Smartcare and on MARS sheet as prescribed by Physician or as changes occur
● Administering U/A's
● Ensure proper documentation is completed in computer system Augusta Lawn Care Services - Virtual Agent
03/2022 - 05/2022
● Answer incoming calls from current customers, potential customers, staff, vendors, etc.
● Create estimates for lawn services for customers, schedule estimates or services. Bayfront Health Seven Rivers - HR Representative
03/2021 - 05/2021
●Completed onboarding tasks for new hires, filing, collections, run reports for director as needed, task assigned by director as needed.
● Briefed job applicants regarding responsibilities, benefits, and schedules to provide information regarding job specifications and logistics.
Staff America - Human Resources/Office Manager/Senior Recruiter 7/2010 – 3/2020
●Responsibilities included managing office with up to seven office employees, overseeing daily and weekly processing of payroll, processing payroll as backup when needed, ensure employee files are state and JAHCO compliant, electronic fingerprinting for Level 2 background when needed
● Duties related to HR and Recruiting include hiring of new employees (RN, LPN, CNA, HHA and Office employees), file compliance for all staff members, termination of employees
● Responsible for monthly reports related to JAHCO compliance Previously managed Homecare staffing, duties included orientation of new homecare staff, maintaining personnel files, supervision of thirty-five or more field HHA/HMK/CNA staff, intake of new homecare clients, coordination of services for new and existing homecare clients
● Entering data into systems as needed Able to proficiently work all office equipment to include fax, printer, scanner, copy machine and computer.
Ultimate Home Care - Office Coordinator/Office Manager 11/2009 - 04/2010
● Responsible for AP, payroll, new employee orientations, maintaining employee files and HR
● Coordinating any request for patient information
● Supervised and coordinated duties of office staff of ten
● Ordering and inventory of office and medical supplies
● Input of Oasis, 485's as needed Experience with office equipment to include fax machine, computer, copy machine, printer.
A+Healthcare/TLC Home Health/Amedisys Home Health - Business Office Manager 1/2009 - 11/2009
●Responsibilities included new employee orientations, managing office staff of twelve and field staff of twenty- five including professional and nonprofessional personnel
● Maintained personnel files, coordinated office duties and schedules of ancillary staff and payroll
● Ordering and Inventory of office and medical supplies
● Emergency management coordination and data entry Experience with office equipment to include computer, printer, scanner, fax machine, copy machine.
● Established team priorities, maintained schedules and monitored performance
● Improved staffing during busy periods by creating employee schedules and monitoring callouts A+Healthcare/TLC Home Health/Amedisys Home Health – Staffing Coordinator 08/2003 - 08/2009
● Responsible for coordinating field staff schedules
● New patient intake, data entry
● Ordering and Inventory of medical supplies Provided on-call staffing services after hours/weekend on call to assist with call outs, patient issues, scheduling concerns, intake of new clients, when necessary, etc.
● Input of Oasis, 485's as needed
A+Healthcare/TLC Home Health/Amedisys Home Health - Home Health Aide 08/2002 - 08/2003
● Assist client with performing ADL’s as needed
● Assist client with performing household task as needed
● Provide respite services when clients caregiver needs services.