REMOTE CERTIFIED
PHARMACY TECHNICIAN
Haley
Myrick, CPhT
*****.******@*****.***
Killen, AL 35645
CONTACT
SKILLS
• Customer service
• Data entry
• HIPAA Compliance
• Insurance billing
• Prior Authorization
Pharmacy Software (Pioneer Rx,
McKesson Corporation & Rx 30)
•
• Detail-oriented
• Time management
• Inventory management
• Drug utilization review
• Payment Assistance Solutions
Communication with patients,
physicians and pharmacists
•
• Prioritization skills
• Passion to help people
Familiarity with Medicaid &
Medicare programs
•
Certified Pharmacy Technician experienced in pharmaceutical operations, customer service, and insurance claim processing with a strong focus on accuracy and compliance seeking a remote position. Skilled in managing inventory, training team members, and utilizing pharmacy software to streamline workflows while maintaining confidentiality and regulatory standards. Bringing effective communication and problem-solving abilities to support patient care and operational efficiency. PROFESSIONAL SUMMARY
August 2020 - March 2024
Certified Pharmacy Technician
Killen Drugs, Killen, AL
December 2012 - August 2020
Certified Lead Pharmacy Technician
Publix Pharmacy, Florence, AL
EXPERIENCE
• Processed insurance claims and payments for medications. Demonstrated excellent customer service and communication skills while assisting customers with their inquiries.
•
Input patient and prescription information accurately to produce product labels and assist in prescription filling process.
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Trained other pharmacy technicians, abiding by state regulations for training and licensure.
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Monitored inventory levels and maintained shelves, stocking with adequate supplies.
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Maintained confidentiality of all patient records and information as required by HIPAA regulations.
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Coordinated with prescriber and/or pharmacist to clarify issues or problems with dosing or instructions.
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Coached, mentored and provided performance feedback to pharmacy technicians.
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Oversaw daily operations of the pharmacy department, including supervising staff members and assigning tasks.
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Assisted with inventory management by placing orders with vendors and confirming receipt.
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Resolved customer inquiries regarding product availability, pricing, and billing issues in a timely manner.
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Trained newly hired pharmacy technicians on department policies and procedures.
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Coordinated third-party insurance claims processing activities including data entry into the computer system for payment authorization purposes.
•
Flourished in high-volume
setting
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Confident using multiple
software programs
simultaneously
•
• ICD-10 Codes knowledge
• Insurance claim rejection
August 2006 - December 2012
Pharmacy Technician
CVS Pharmacy, Florence, AL
Monitored drug expiration dates to ensure safe dispensing practices were followed at all times.
•
Mixed pharmaceutical preparations, accorded to written prescriptions.
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Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.
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Input patient and prescription information to produce product labels and assist in prescription filling process.
•
Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.
•
Demonstrated knowledge of pharmaceutical terminology including generic and brand names and abbreviations.
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Selected appropriate medicine and measured dosages to fill prescriptions under pharmacist direction.
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• Processed insurance claims and payments for medications. August 2006
Pharmacy Technician Certification Training
University of North Alabama, Florence, AL, US
EDUCATION
CERTIFICATIONS
Certified Pharmacy Technician (CPhT), Pharmacy Technician Certification Board (PTCB)
•
• Pharmacy Technician License, Alabama State Board of Pharmacy References available upon request
REFERENCES