Versatile Service Professional with Multilingual Skills

Leyli Sanchez

Winter Park, FL ***************@*****.*** 571-***-****

Skills

• Strong communication & interpersonal abilities

• Bilingual: English & Spanish

• Adaptable, quick learner, and reliable

• Detail-oriented and organized

• Experience handling money, scheduling, and operations

• Proven ability to work in fast-paced environments

• Compassionate and patient-focused approach

Relevant Experience

Pharmacy Clerk

Family Care Rx Pharmacy – McLean, VA July 2025 – Present

• Assist pharmacists with prescription processing, patient communication, and medication organization.

• Provide excellent customer service by answering questions and addressing patient needs with compassion.

• Maintain accurate records, handle transactions, and support day-to-day pharmacy operations.

Sales Associate / Support

Total Wireless – Los Angeles, CA June 2022 – June 2025

• Assisted customers with technical troubleshooting and account setup, ensuring clear communication and patience.

• Managed store opening/closing, cash handling, and daily operations independently.

• Delivered information on products and promotions with clarity and professionalism.

Server / Bartender

Harry’s Bar – Washington, DC Nov 2021 – Apr 2022

• Managed multiple tables and guest needs in a high-volume, fast-paced environment.

• Provided attentive customer service and multitasked effectively to maintain guest satisfaction.

• Handled phone orders and coordinated with staff to ensure smooth operations.

Server / Waitress

Capital City Brewing Co – Washington, DC Apr 2021 – Oct 2021

• Balanced up to 12 tables at once with strong time management and multitasking skills.

• Anticipated guest needs and provided efficient, friendly service.

• Supported coworkers in maintaining team efficiency.

Sales Manager

All Star Sports – Washington, DC May 2020 – Mar 2021

• Supervised and scheduled staff to ensure smooth store operations.

• Trained and mentored new employees on sales techniques and customer service.

• Opened and closed the store independently, managing daily cash deposits.

• Organized seasonal merchandising and maintained a clean, welcoming environment.

• Strengthened leadership and teamwork skills in a fast-paced retail setting.

Server

The Executive Diner – Alexandria, VA Apr 2019 – Mar 2020

• Provided high-quality service to guests during busy morning shifts.

• Accurately took orders, processed payments, and delivered food promptly.

• Maintained a clean and organized dining area, including table resets and side work.

• Balanced multiple tables at once, demonstrating efficiency and attention to detail.

• Built strong communication skills by interacting with diverse guests daily.

Sales Associate

Party Depot – Alexandria, VA Nov 2017 – Mar 2020

• Assisted customers in finding products and offered recommendations.

• Decorated displays and restocked merchandise for seasonal promotions.

• Handled balloon orders, costume fittings, and checkout transactions.

• Trained new employees on store policies and procedures.

• Opened and closed the store, managing cash register and daily reports.

Education

Mount Vernon High School – Alexandria, VA

High School Diploma, 2019

Additional Information

• Authorized to work in the U.S. for any employer

• Open to training and certification in orthodontic/dental assisting

• Passionate about healthcare and creating positive patient experiences

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