People-Oriented, Detail-Driven Retail Professional

GAYLENE WHITMAN

*** ** **** ******, ***, OK ***** 603-***-**** *******.*********@*****.***

Professional Summary

Personable and proactive individual with keen eye for detail and strong sense of organization. Possesses solid knowledge of merchandising principles and proficiency in inventory management and product display strategies. Capable of driving sales and enhancing customer experiences through effective merchandising practices. Also have experience with clerical and customer service.

Skills

Brand awareness

POS systems

Merchandise planning

Scheduling events

Clerical skills

Customer Service

Work History

Merchandise Assistant 11/2021 to 09/2025

TJ Maxx – Concord, NH

Improved customer satisfaction by addressing inquiries promptly and providing knowledgeable assistance on products, features, and benefits.

Coordinated with visual merchandising team to create cohesive store environments that reflected brand identity and enhanced customer experience.

Assisted in planning merchandise layouts to enhance customer shopping experience.

Cashier/Stocker 08/2020 to 10/2021

Dollar Tree – Concord, NH

Processed customer transactions efficiently using point-of-sale systems.

Maintained accurate cash drawer and performed daily reconciliations.

Assisted customers in locating products and provided excellent service.

Handled product returns and exchanges according to store policies.

Stocked, tagged and displayed merchandise as required.

Gardener 04/2020 to 07/2020

Home Depot – Concord, NH

Cultivated diverse plants, enhancing overall garden aesthetics and health.

Implemented sustainable watering techniques, improving resource efficiency.

Applied pest control measures, ensuring plant vitality and growth.

Designed seasonal flower displays, attracting visitors and enhancing ambiance.

Collaborated with clients to understand their vision and preferences, resulting in highly customized garden spaces.

Cashier/Customer Service 08/2010 to 04/2020

Java Cafe – Fort Knox, KY

Processed customer transactions accurately and efficiently using point-of-sale system.

Maintained clean and organized cash register area, enhancing customer experience.

Assisted with inventory management by restocking supplies and monitoring stock levels.

Provided exceptional customer service, addressing inquiries and resolving issues promptly.

Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Assisted in inventory management to maintain adequate stock levels and reduce wastage.

Administrative Assistant 03/1992 to 11/1995

Army Community Service Outreach Program – Fort Knox, KY

Managed scheduling and coordination of community outreach events for diverse audiences.

Facilitated communication between program participants and service providers, enhancing support delivery.

Supported over 200 soldiers and family members by providing military information ranging from benefits, graduation dates and locations, hotel information.

Organized and maintained 10 volunteer timecards on a monthly basis.

Trained new volunteers & employees with general office skills.

Education

High School Diploma 1990

Sunray High School - Sunray, TX

#HRJ#49f0a93d-6244-4173-bf3d-fcc6a26db0e7#

Contact this candidate