Experienced Remote Professional in Accounting & Logistics
Resume:
Liz Kantor
*** *. ********* ******, *****, MI ***05
*********@*****.***
Summary
Organized, hardworking, detailed professional with several years experience in accounting, customer service, logistics, and data processing roles, seeking a remote opportunity to grow my career within a team focused and family orientated company. Professional Skills
• Manufacturing Customer Service & Logistics Office Expert
• B2B Purchase Order & Vendor Account Management
• Establishing & Maintaining Customer Rapport
• CRM Software: AS400, Oracle, SAP, Salesforce
• Quickly & Efficiently Prioritizing Heavy Workload
• E-commerce Invoice Research & Reconciliation
• Multitasking & Detail Oriented Expert
• Personable & Professional Team Player
• MS Office Proficient
• Quick Learning & Tech Savvy Creative
• Flexible to Change
• Automotive Industry
Professional Experience
DISPOSITION COORDINATOR
Morley, Saginaw, MI
12/16/2024 - PRESENT
• Main point of contact for Reacquired Vehicle Management of assigned repair facility vehicles
• Reviewing & processing final repair order invoices from repair facilities for vehicle auction
• Case management processing for open vehicle buyback claims on behalf of the client.
• Sending weekly reports to assigned repair facility dealerships for updates
• Processing status updates into case notation system for client review
• Working in a remote from home office setting, communicating through MS teams, phone, and email. SERVICE CONTRACTS SPECIALIST
Videojet Technologies, Wood Dale, IL
10/19/2020 – 04/10/2023
• Main point of contact for resolving vendor invoice submission discrepancies
• Conducted daily research and provided weekly feedback to the Contracts team
• Provided issue resolution and worked with internal teams to submit for online payment processing
• Worked in a 100% remote environment performing research & resolution
• Utilized Excel reports, E-mail, MS Teams, Salesforce and Oracle to conduct daily business
• Salesforce Case Management administrator for Contracts team
• Worked with 100+ customer accounts in order to resolve and prevent future e-commerce invoice issues CUSTOMER SERVICE REPRESENTATIVE
ABC Plumbing, Sewer, Heating, Cooling & Electric, Arlington Heights, IL 01/05/2020 – 08/30/2020
• Booked residential technician appointments for home maintenance repairs and emergency plumbing, electrical, sewer, and HVAC services needed for customers across Chicagoland.
• Maintained professionalism while taking a high volume of calls, following scripted procedures
• Reported claims and credits as requested and completed necessary paperwork
• Followed up on all service appointment requests received RIDESHARE DRIVER
Uber & Lyft, Chicago, IL
03/2016 – 02/2020
• Provided friendly on demand taxi services using my personal vehicle and phone
• Ensured all passengers were picked up and dropped off safely while adhering to all policies and laws FREIGHT COORDINATOR, AR ASSISTANT, CUSTOMER SERVICE Kanaflex Corporation, Vernon Hills, IL
10/19/2014 – 12/17/2015
• Provided manufacturing order management, customer service, AR collections customer service, and shipping support
• Booked and scheduled domestic and international freight delivery and prepared required paperwork for daily shipments
• Used in house system for order entry, shipping, reporting and, customer relationship management
• Analyzed aging report, made collection calls, sent past due notices, and followed up as required for accounts receivable via phone and email
• Worked with Domestic, Canadian & International freight carriers & brokers to facilitate LT & TL Freight
• Obtained quotes, booked shipments, & prepared required documents for daily freight pickup & delivery Education
ASSOCIATE OF APPLIED SCIENCE - DIGITAL A/V PRODUCTION & EDITING The College of Lake County, Grayslake, IL
• 2009-2014
• Majority of degree coursework completed
WALT DISNEY COLLEGE PROGRAM CERTIFICATE OF COMPLETION Disney College Program Internship, Orlando, FL
• September 2012 – January 2013
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