Data Analyst - SQL, BI, & Dashboard Specialist

Tuong Nguyen

727-***-**** ***********@*****.*** https://github.com/TuongN3221 linkedin.com/in/tuongnguyenatusf/ SUMMARY

Data Analyst with hands-on experience in SQL (MySQL), Power BI, and Tableau, specializing in end-to-end data pipelines and relational database design. Proven ability to transform raw datasets—including 60K+ record global sales files—into actionable business insights and interactive executive dashboards. Strong foundation in churn analytics, revenue driver identification, and market research to support data-driven decision-making. SKILLS

● Data Analysis & Visualization: Power BI, Tableau, Data Modeling, KPI Development, Time-series Analysis

● Database Management: SQL (MySQL), Relational Database Design, Database Design, Structured Querying

● Business Intelligence: Market Research, Competitor Analysis, Churn & Retention Analytics, Revenue Driver Analysis

PROJECT EXPERIENCE

Global Video Games Sales Performance Dashboard January 2026 MySQL, SQL, Tableau

[github.com/TuongN3221/Global-Video-Game-Sales-Performance-Dashboard]

● Built an end-to-end analytics pipeline by ingesting and cleaning 60K+ global video game sales records in MySQL, designing SQL queries to analyze sales performance across consoles, genres, regions, and time

● Developed an interactive Tableau dashboard with executive KPIs, market composition views, and time- series analysis to surface platform dominance, regional preferences, and long-term industry trends Subscription Services Profitability & Usage Analysis December 2025 MySQL, SQL, Power BI

[github.com/TuongN3221/telco-subscription-profitability-analysis]

● Analyzed subscription revenue drivers and churn risk using Power BI, building interactive dashboards that identified high-value service bundles, quantified ARPU and churn tradeoffs, and highlighted early- tenure and contract-type impacts on customer retention.

● Reconstructed analytical logic with SQL to clean and model the original Telco churn dataset, reproduce, key KPIs, and validate service- and bundle-level profitability and churn associations, enhancing reproducibility and auditability insights

EDUCATION

University of South Florida Tampa, FL

Bachelor of Science in Business Analytics & Information Systems

● Relevant Coursework: Business Applications Development, Database Administration & Design

● Activities & Societies: Student Support Services, USF Rotaract WORK EXPERIENCE

9Yaps Remote

Analytics Intern OCTOBER 2025– DECEMBER 2025

● Analyzed 5+ competitors across delivery platforms to identify a 15% gap in Gen Z market penetration, informing the Q4 engagement strategy

● Conducted research on Gen Z digital behavior, including subscription habits, AI-assisted shopping, and off- campus dining habits to inform product direction and engagement strategy Certifications

● USF Muma Citizen Data Science USF Office of Microdentials 2025

● Power BI Essentials LinkedIn Learning 2025

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