Data Entry Specialist with 10+ Years Customer Service Experience

Reiff Butler

**********@***.*** Spring, *****, Tx 346-***-****

Summary

Dynamic General Manager with over 6 years of experience in driving operational success and enhancing customer satisfaction. Proven track record of exceeding revenue targets at Community Fieldhouse and Crabdaddys Seafood through effective resource management and team leadership. Skilled in developing employee training programs and improving service quality, resulting in increased customer loyalty and operational efficiency. Ready to leverage expertise in building productive teams and enhancing business growth for prospective employers.

Work Experience

General Manager, Community Fieldhouse, Spring

03/2024 –12/2025

Directed daily operations, consistently surpassing revenue targets and exhibiting exceptional resource management and business growth capabilities. Ensured consistent customer satisfaction through proactive engagement and responsive service, cultivating long-term loyalty.

Oversaw comprehensive business operations, including budgeting, staffing, and customer service, aligning with organizational goals and objectives. Developed and executed strategies to enhance employee performance and engagement, resulting in a more motivated and productive workforce. General Manager, Crabdaddys Seafood, Spring

0 1/2021 10/2023

Spearheaded the creation and execution of employee training programs, bolstering team performance and skill enhancement.

Managed budgets effectively, successfully minimizing costs while upholding service quality standards.

Implemented targeted strategies to elevate customer satisfaction and retention, contributing to increased customer loyalty and positive brand perception. Provided leadership and direction to teams, fostering a collaborative atmosphere and encouraging professional development.

Assistant Manager, Toasted Yolk, Conroe

01/2018 – 12/2020

Streamlined inventory processes to mitigate waste and maximize efficiency, achieving notable cost savings.

Trained new employees, enhancing their skill sets and ensuring rapid mastery of performance standards.

Resolved customer complaints adeptly, transforming potentially negative situations into positive experiences and fostering enhanced customer loyalty. Maximized operational efficiency by identifying improvement areas and implementing solutions, resulting in significant productivity gains. Skills

Customer Service Resource Management Business Growth Budgeting Staffing Leadership Team Development Training Inventory Management

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