Senior Clinical IT Systems Analyst with 16+ yrs Experience

Phelix Perine

Phone: 301-***-**** Email: ******.******@*****.***

Location: White Plains, MD 20695

Professional Summary

Results-driven Senior Clinical System Analyst with over 16 years of experience in the healthcare IT sector. Proven track record of implementing and supporting Healthcare Information Systems (HIS), including PACS, EMR, and imaging applications. Expert in resolving complex software issues, optimizing workflows, and leading the implementation of HIS modules and system upgrades. Skilled in training, documentation, server configuration, and managing vendor relationships. Strong communicator, with the ability to serve as a liaison between IT and clinical departments to ensure the smooth functioning of applications and provide high-level operational support. Key Skills

- Healthcare Information Systems (HIS): EPIC, Cerner, Philips Vue PACS, Powerscribe, Agfa, Intelerad, IBM Curam CGISS

- Server Configuration & Client Installation: Installation, configuration, and management of applications and databases.

- Data Transfer Formats: Familiar with HL7, DICOM, and other healthcare data exchange protocols.

- Application Maintenance: Ongoing support for HIS applications, system upgrades, backups, and restoration procedures.

- Workflow Optimization: Propose and implement solutions to streamline clinical workflows and improve system performance.

- Project Management: Lead complex projects from planning and design through implementation and post-deployment support.

- Team Leadership & Training: Mentoring and providing hands-on training for staff and stakeholders in system utilization and support.

- Documentation & Reporting: Creating and maintaining clear, comprehensive documentation for system procedures, user manuals, and operational reports. Professional Experience

Sentara General Hospital – Norfolk, VA

PACS IT System Analyst/Trainer August 2022 - Present

- Acted as a liaison between clinical departments and IT to ensure seamless integration of PACS and HIS applications.

- Led the implementation and support of PACS systems, including installation, configuration, and ongoing maintenance, ensuring compliance with security and privacy regulations (HIPAA).

- Provided end-user training, troubleshooting, and support for radiologists, clinicians, and staff, improving workflow and optimizing application use.

- Resolved software issues through in-depth analysis, testing, and collaboration with vendors, ensuring swift resolution of Help Desk tickets.

- Coordinated major system updates and releases, ensuring that applications were up-to- date with the latest versions and security patches.

- Implemented HL7 standards for interoperability and data exchange between PACS and other hospital systems.

CSI Healthcare Inc.

EMR Trainer and Consultant May 2022 - August 2022

- Led the implementation of EMR systems, including training, documentation, and post- deployment support.

- Assisted in workflow optimization by identifying issues and proposing new workflows to streamline clinical processes.

- Coordinated with the IT team to resolve system-related issues escalated through the Help Desk.

- Utilized Mirth Connect and HL7 for data transformation, routing, and integration in training environments, simulating real-world data exchange scenarios.

- Acted as a liaison between IT and clinical staff, ensuring clear communication and understanding of application functionalities.

Department of Veterans Affairs – Washington, DC

IT Specialist (OIT/Enterprise Command Operations) May 2020 - May 2022

- Led operations and disaster recovery programs, providing high-level support and ensuring the availability and performance of critical healthcare systems.

- Managed large-scale electronic health records (EHR) migration efforts, ensuring successful implementation and system performance.

- Supported the backup and recovery procedures for healthcare applications, ensuring system integrity and continuity of operations.

- Developed training materials and provided training to staff on the usage of new systems and tools, ensuring smooth transitions during system upgrades. CSI Healthcare Inc.

Project Manager and Consultant April 2012 - May 2020

- Managed large-scale HIS projects, including implementation, optimization, and upgrades of healthcare applications.

- Provided input to the System Analysts and Team Leads on planning and design for HIS applications, ensuring they met the needs of the hospital system.

- Coordinated with vendors to evaluate proposals and ensure that system designs met hospital requirements.

- Led teams through complex project management phases, from planning to execution, ensuring all aspects of system implementation were successfully completed. Education

Bachelor of Arts in Business Administration – University of Southern Mississippi 1992 Certifications

- EPIC Certified – OpTime, Anesthesia

- Cerner Certified – Case Management, Reg/Scheduling, HIM

- ARRT (American Registry of Radiologic Technologists) (If applicable)

- CIIP (Certified Imaging Informatics Professional) (If applicable) Key Achievements

- Successfully implemented several HIS applications across diverse healthcare environments, improving system performance and patient outcomes.

- Led multi-disciplinary teams to resolve complex system issues and optimize healthcare IT systems, ensuring improved workflow and better operational efficiency.

- Managed large maintenance projects, ensuring HIS applications were always up-to-date and functional with the most recent releases.

- Actively participated in workflow redesigns, enhancing the clinical application environment for departments within healthcare systems. Technical Skills

- Software: Epic, Cerner, Philips Vue PACS, Powerscribe, Agfa, Intelerad, IBM Curam CGISS, Mirth Connect

- Data Exchange: HL7, DICOM

- Project Management: Microsoft Project, Visio

- Documentation: Word, Excel, PowerPoint

- Server Configurations & Client Installation: Server setup, application deployment, backup, and recovery procedures

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