Senior Human Resources Analyst Resume Summary

Dedric D. Norris PHR

**** ***** **** **** *********, TENNESSEE 37218

CELL: 615-***-****

E-mail: ************@*****.***

Professional Summary

Certified Human Resources professional (PHR) with a Bachelor’s degree in Business Administration from the University of Phoenix. Experienced in employee relations, talent management, compliance, compensation, and benefits administration across public and private sectors. Adept at aligning HR practices with organizational goals, ensuring regulatory compliance, and fostering a culture of engagement, performance, and accountability.

Core Competencies

Employee & Labor Relations Recruitment & Onboarding

Compensation & Benefits HRIS & Data Analytics

Performance Management FMLA / ADA / COBRA / IOD Administration

Training & Development Policy Development & Compliance

Investigations & Conflict Resolution Strategic Workforce Planning

Professional Experience

Metropolitan Government of Nashville & Davidson County – Nashville, TN

Senior Human Resources Analyst Aug 2025 – Present

Perform advanced analytical and professional HR functions supporting central and departmental programs.

Serve as subject matter expert in benefits administration, compensation, recruitment, employee relations, and training.

Manage COBRA, FMLA, STD, and IOD compliance; reconcile benefit invoices and process claims.

Develop and revise job descriptions, analyze classifications, and maintain compliance with Civil Service Rules.

Conduct compensation studies and market analysis to maintain competitive salary structures.

Lead recruitment cycles including announcements, screening, interview development, and selection.

Interpret and apply Civil Service Rules, HR policies, and employment law in advisory and investigative functions.

Provide leadership and mentorship to HR staff; prepare comprehensive reports and HR analytics for management.

Human Resources Analyst Mar 2025 – Sep 2025

Investigated discrimination, harassment, and grievance CLAIMS, prepared findings and recommendations.

Provided consultation to supervisors and employees on policies, laws, and procedures.

Coordinated onboarding, orientation, and employee training programs.

Maintained HRIS data integrity and documentation for leave, IOD, and compliance tracking.

Supported FMLA and short-term disability processes and administered personnel records.

Towne Park, LLC – Nashville, TN

Senior Human Resources Generalist Sep 2024 – Mar 2025

Oversaw employee training, compliance tracking, and HR documentation.

Managed recruitment, interviews, and onboarding to ensure workforce readiness.

Facilitated orientation and engagement programs improving associate performance and retention.

Provided guidance on employment law, benefits, and policy application.

Second Harvest Food Bank of Middle Tennessee – Nashville, TN

People Experience Partner Mar 2022 – Sep 2024

Partnered with leadership to enhance employee engagement and compliance.

Investigated employee relations issues and provided policy interpretation and coaching.

Managed recruiting initiatives using digital campaigns, job fairs, and community outreach.

Oversaw HRIS, payroll documentation, and benefit administration.

Ensured compliance with all local, state, and federal employment laws.

United Parcel Service (UPS) – Nashville, TN

GEO Services HR Onboarding Specialist Oct 2020 – Mar 2022

Supported recruitment, onboarding, and learning logistics across multiple sites.

Assisted with discipline management, performance reviews, and retention programs.

Coordinated engagement and recognition programs to reduce turnover.

Human Resources Specialist Jul 2017 – Oct 2020

Administered HR policies on recruitment, safety, and recordkeeping.

Conducted interviews, managed background checks, and ensured compliance with hiring standards.

Supported workforce planning and departmental organization efforts.

Wings Adult Services – Nashville, TN

Owner / Chief Operations Officer Apr 2015 – Jul 2017

Directed day-to-day operations for home health services and staff management.

Recruited, hired, and trained clinical and support staff.

Led quality improvement initiatives and ensured compliance with healthcare regulations.

Represented the organization to community and government stakeholders.

Dollar General Corporation – Goodlettsville, TN

HR Benefits & Leave Coordinator Feb 2007 – Jul 2011

Administered employee leave programs under FMLA, ADA, and company policy.

Liaised between employees and healthcare providers to ensure compliance.

Managed unemployment claims and conducted workplace investigations.

Education & Certification

Bachelor of Science – Business Administration

University of Phoenix, Nashville, TN

Professional in Human Resources (PHR) – April 2024

References

Available upon request

Contact this candidate