Environmental Services & Inventory Specialist
Resume:
L
Dorothy Lundquist
********@*****.***
Hibbing, MN 55746
SUMMARY
Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability, and taking pride in job well done. Purpose-driven Warehouse Manager with [Number] years of experience supervising operations. Expert in consistently fulfilling orders on time through outstanding hiring, training and resource management. Personable communicator with strengths in providing useful and constructive employee evaluations to increase efficiency and support employee confidence. Well-organized administrative professional experienced in [Type] office support. Effectively coordinate documents, records and resources to maintain smooth daily operations. Quick learner skilled with [Software]. Responsible stock and order management professional attentive to details. Highly accurate in recordkeeping, transportation and customer service areas. Identifies and resolves problems without delay to maintain order. Expert with digital recordkeeping. Energetic Inventory Specialist eager to support team objectives and contribute to business success. Open and clear communicator specializing in merchandising, tagging and display set-up. Diligent [Job Title] with superior work ethic, friendly demeanor and [Number] years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas. Resourceful Inventory Specialist driven to maximize customer engagement and sales revenues. Organized team player adept at multitasking on complex assignments in challenging, fast-paced environments. Proven skills in receiving, moving and stocking merchandise. Efficient, accurate and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting [Number] pounds. Hardworking and punctual [Job Title] works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Detail-oriented Clerk equipped with administrative, organizational and customer service skills. Enhances operations with accurate recordkeeping and timely resolutions for diverse problems. Great at managing time in fast-paced environments.
SKILLS
Cycle Counting
Customer Service
Warehouse Operations
Office Administration
EXPERIENCE
Cleaning Assistant
Duluth, MN
Roulfs/ Nov 2023 to Current
Cleaned bathrooms, including toilets, sinks and mirrors.
Swept, mopped and vacuumed floors to ensure cleanliness.
Disinfected high touch surfaces like doorknobs, handrails and countertops regularly.
Emptied trash cans and disposed of waste materials properly.
Sanitized common areas such as lobbies, hallways and break rooms daily.
Efficiently managed time between multiple tasks throughout the day.
Stocked supplies such as soap, toilet paper and paper towels.
Maintained cleaning equipment in good working condition.
Followed all health codes and regulations regarding the use of chemicals.
Responded promptly to requests from customers or staff members.
Restocked shelves with cleaning supplies after each shift.
Dusted furniture and fixtures in assigned areas.
Removed stains from fabrics when requested by management.
Organized storage closets in order to keep items easily accessible.
Ensured safety standards were met while using chemical cleaners or operating machinery.
Assisted with special projects such as deep-cleaning carpets and windows.
Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Sanitized frequented areas and equipment using approved supplies.
Collected trash from floors within hallways, bathrooms and work areas.
Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Cleaned windows, glass partitions and mirrors with cleaners and sponges.
Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
Replenished supply of hand soap, paper towels and other consumables.
Emptied wastebaskets to transport trash and waste to proper disposal areas.
Mixed water and detergents in containers to prepare chemical cleaning solutions.
Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
Maintained safety protocols through safe handling of equipment and chemicals.
Created inventory checklists and stocked housekeeping carts.
Restocked supplies, replacing toiletries, liners and soaps.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Used shampoos and steam equipment to periodically clean upholstery and carpeting.
Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
Inventory Specialist
Hibbing, MN
LandM Supply/ Mar 2006 to Current
Performed inventory cycle counting and identified discrepancies.
Performed scheduled inventory counts and supply audits.
Participated in physical inventory counts to keep information accurate and current.
Maintained accurate and up-to-date inventory records.
Investigated discrepancies between physical count and computer records.
Conducted periodic inventories and physical counts of product supplies.
Entered information into system to update status reports.
Utilized barcode scanners to quickly update inventories in the system.
Responded promptly to requests from customers regarding product availability.
Keyholder
Hibbing, MN
L and M Supply/ Mar 2006 to Current
Performed opening and closing duties including counting money in the cash drawer, reconciling tills, and setting up registers for the next day's operation.
Resolved customer disputes quickly and efficiently while maintaining excellent customer service standards at all times.
Maintained store and maintained appearance.
Processed payments using a variety of methods including credit card transactions, checks, gift cards.
Handled opening and closing duties to keep store organized, well-stocked and running smoothly.
Provided assistance with unloading delivery trucks and stocking shelves with incoming merchandise items.
Developed good working relationships with store leadership and sales personnel.
Monitored cash drawers in checkouts to verify adequate cash supply.
Replenished retail merchandise and displays to deliver strong visual presentation.
Provided training on cash register operations and customer service techniques to newly hired staff members.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Operated cash register.
Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Participated in team meetings providing feedback on operational issues or ideas for improvement.
Supervised staff members ensuring compliance with company policies at all times.
Supported loss prevention initiatives to minimize theft.
Conducted inventory counts as needed to ensure accuracy of stock levels.
Ensured store security by monitoring customers, verifying receipts, and restricting access to key areas.
Connected with customers to provide assistance and collect feedback to optimize operations.
Suggested additional items and merchandise to boost sales.
Created schedules to keep store properly staffed during busy periods.
Set up visually appealing promotional displays.
Monitored sales floor to prevent product loss and item damage.
Managed inventory and stock levels in coordination with purchasing and receiving department.
Monitored customer traffic patterns throughout the store in order to identify peak times or periods when additional assistance was required.
Developed effective relationships with customers through prompt resolution of customer complaints and inquiries.
Responded promptly to emails from customers concerning product information or other inquiries.
Addressed employee issues and conflicts to provide input, feedback and coaching.
Responded to safety and loss prevention incidents.
Maintained accurate records of daily, weekly, and monthly sales figures.
Established and communicated clear expectations, holding store personnel accountable for achieving performance standards.
Evaluated daily transactions for suspected fraud or criminal activity.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Invited customers to participate in store activities and special events.
Managed employee scheduling ensuring adequate staffing coverage during peak hours.
Assisted in the implementation of new policies and procedures relating to customer service standards.
Organized and updated schedules to optimize coverage for expected customer demands.
Developed action plans to solve inventory and stock issues.
Supervised bank deposits and security procedures to support store opening and closing.
Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
Collaborated with management to determine key tasks and delegate to staff members.
Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
Assisted in general housekeeping to maintain store image.
Facilitated and developed lasting relationships with clients to increase client retention.
Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
Partnered with store leadership team to learn and understand management processes and reports.
Developed extensive product knowledge, growing revenue and building consumer base.
Protected store assets by assisting with audits, routine cycle counts and physical inventory.
Counted and balanced registers.
Used Point of Sale register system to complete transactions.
Trained, managed and motivated employees to promote professional skill development.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Responded to customer inquiries and delivered appropriate information after carefully researching issues.
Delegated work to staff, setting priorities and goals.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Evaluated store performance and incorporated feedback to implement improvement plans.
Warehouse Manager
Hibbing, MN
L and M Supply/ Mar 2006 to Current
Ensured that all orders were accurately fulfilled in a timely manner.
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Organized regular cycle counts of physical inventory to ensure accuracy of system data.
Operated forklifts to fill or empty overhead spaces.
Established and maintained good relations with customers, vendors and transport companies.
Monitored staff performance, identified areas for improvement, and provided training as needed.
Communicated regularly with other departments regarding supply chain activities.
Utilized inventory management software to track stock levels and maintain accurate records.
Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
Planned and implemented efficient warehousing systems for incoming and outgoing goods.
Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Resolved customer complaints related to product quality or delivery issues.
Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
Developed strategies to optimize workflow processes in order to maximize productivity.
Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Provided information to shipping and receiving personnel regarding inventory stock.
Increased productivity through cross-training and thorough training of both current employees and new hires.
Established procedures for receiving, storing, handling hazardous materials safely.
Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
Analyzed data from production reports to identify trends or opportunities for improvement.
Created reports on key metrics such as shipping accuracy rates, turnaround times, inventory levels.
Drafted policies related to storage space utilization and distribution operations.
Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Prepared inventory for shipment by attaching tags and labels.
Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing [Task].
Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Identified opportunities to reduce cost and improve productivity.
Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
Handled departmental scheduling to maintain proper staffing for shifts.
Implemented and planned warehouse safety and security programs and activities.
Implemented on-the-job training activities to cross-train employees on various tasks.
Directed investigations to verify and resolve customer or shipper complaints.
Created and enforced policies and procedures for entire logistics team.
Implemented bar coding system to identify location and quantities of requested items.
Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
Office Coordinator
Hibbing, MN
L and M Supply/ Mar 2006 to Current
Created and maintained filing systems, both paper and electronic.
Greeted visitors and directed them to the appropriate area or person.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
Provided administrative support for all departments in the organization as necessary.
Followed up with customer inquiries via phone or email promptly.
Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
Supported other teams with various administrative tasks when required.
Assisted with special projects as requested from time-to-time by management team.
Managed daily mail distribution including sorting out incoming and outgoing mail.
Updated contact information lists regularly in accordance with company policy.
Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
Developed productive working relationships with customers through courteous service via phone or email correspondence.
Guided team members to minimize delays and maintain high-quality daily production.
Supported internal team members with technical knowledge, operational support and exemplary customer service.
Adhered to data confidentiality practices, coordinated meetings and maintained heavy daily call volumes.
Collaborated closely with [Job title] to effectively smooth and improve office operations.
Managed and distributed incoming and outgoing mail and packages for staff.
Completed benefits paperwork, processed employee incident reports and performed data entry tasks to maximize team productivity.
Responsible for ordering business cards for staff members when needed.
Managed office inventory and placed new supply orders.
Used judgment and initiative in handling confidential matters and requests.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
EDUCATION AND TRAINING
High School Diploma
Hibbing High School Jun 1985
Hibbing, MN
REFERENCES
References available upon request.
Contact this candidate