Detail-Oriented Customer Service Associate with Multitasking Skills

Kerri Pritchard

646-***-**** ~ *************@*****.*** ~ Staten Island, NY 10301

Detailed-oriented professional with strong time management and problem-solving skills, adept at adapting to different environments and providing courteous customer service. Proven ability to prioritize and manage multiple tasks efficiently.

Dependable associate bringing strong organizational skills and methodical approach to tasks. Focused on achieving results with accuracy and speed, ensuring minimal errors in all assignments. Demonstrates solid work ethic and commitment to maintaining order in work processes. Well prepared to contribute relevant knowledge and abilities as associate.

Skills

~ Attention to detail ~ Time management

~ Problem-solving ~ Customer service

~ Adaptability and flexibility ~ Flexible schedule

~ Courteous and professional ~ POS system operation

~ Shipment processing

experience

Associate

Amazon, 546 Gulf Ave

August 2021 – April 2025

~ Maintained up-to-date knowledge of organizational policies, procedures, and regulations.

~ Maintained professional, positive attitude, contributing to productive work environment.

~ Learned and applied new skills and procedures readily, adapting to changing work environments.

~ Contributed to positive brand image by upholding company policies and procedures.

Server

Applebees, Staten island, NY

May 2018 – July 2021

~ Provided excellent customer service by anticipating needs and responding promptly to request.

~ Greeted and accommodated guests, building positive experience from first interaction.

~ Demonstrated ability to interact with customers in a friendly and professional manner.

~ Prioritized multiple tasks in dynamic environment and stayed calm and composed.

~ used good communication skills to reduce guest dissatisfaction.

~ Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.

~ Processed payments and completed register transactions accurately.

~ Used focus and memorization skills to keep track of tables and orders.

Education

Associates in Internetworking Technology

Southern New Hampshire University

Expected graduation June 2028

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