Account Manager
Resume:
MIKE MCHONE SA N JO S E, CA ***** (***) - *** - **73 MCARLINO 63 @ GMAIL. COM
SUMMARY
IT Sales and Account Management Professional with experience in Digital Transformation, SaaS, Cloud, Infrastructure, Digital Signage, and Channel/VAR ecosystems. Strong hunter with consistent quota attainment, and track record of building long-term client and partner relationships. In addition, career experience in supporting outside sales reps. Brings broad industry contacts, strong technical fluency, and overall talent to help optimize company operations.
Master of Science in Journalism of Mass Communications – San Jose University, San Jose, CA
Bachelor of Art in Theatre Arts – San Jose University, San Jose, CA
CXE GLOBAL – SANTA CLARA
ACCOUNT MANAGER/CONTRACT • Jan 2025 –Oct 2025
Emphasizing ERP/CRM/Ecommerce and AI solutions and various other IT technologies essential for Digital Transformation. Engaging new and established clients for solution adoption and pipeline expansion.
PATENTS2MARKET - SAN JOSE, CA
ACCOUNT MANAGER /CONTRACT • Sept 2024 – Sept 2025
Helping clients commercialize their patents with licensing agreements and marketing services.
HOME IMPROVEMENT – SAN JOSE, CA • Feb 2023 – July 2024
REPAIR/INSTALL PROFESSIONAL
Worked with friends and contractors performing plumbing, flooring, landscaping, and painting services.
NSIGHT INC – SANTA CLARA, CA
ACCOUNT MANAGER • June 2022 – Dec 2022
Drove momentum in Digital Transformation solutions including ERP, CRM, App Dev, Cloud, and Staffing. Other solutions. Managed pipeline consisting of 3 ERP, 1 CRM, 2 Staffing deals, worth approximately $750K.
BRIGHTSIGN – LOS GATOS, CA
INSIDE PARTNER ACCOUNT MANAGER • Feb 2020 – Dec 2021
PAM who thrived in the Digital Signage/Audio Video industry while managing East Coast, Atlantic, Ohio Valley, and Southern regions.
Onboarded new companies as BS Authorized Reseller Partners via Zoom webinars. Grew partner revenues 10% - 25%.
Contributed to enterprise deals totaling $3.7M in last quarter. Oppts included $810K, $530K, $420K, $375, $225K, $202K.
Collaborated with top AR partners such as CCS Presentations, AVI/SPL, Yorktel, Smart Digital, Adtech Systems, in addition to CMS Partners such as Ping HD, Carousel, Red Dot Digital Media, Tightrope, MVIX and others.
Provided customer support to end-users by using website resources and directing to ARPs.
Answered customer service technical questions in Zendesk. Good knowledge of Cloud Services, and MS Power BI Dashboards.
Distribution Partners included Almo, Ingram Micro, JB&A, Exertis/Stampede, Synnex, and SnapAV.
KIS – FREMONT, CA
INSIDE SALES • April 2018 – Jan 2020
IT VAR sales (Public, Private, SLED) specializing in Virtualization, Cloud, Storage, Cyber-Security, and HCI.
Performed renewals, generated new business, and revived dormant accounts.
Represented SonicWall, Barracuda Networks, VMware, Dell-EMC, Western Digital, Veeam, and others.
Managed pipeline in HubSpot CRM. Utilized LinkedIn and Hoovers for prospecting.
S&A ASSOCIATES – San Jose, CA
Technical Recruiter • May 2017 – March 2018
Specialized in Linux, Cloud, Networking, and engineering leadership roles. Built relationships, screened candidates, and placed six engineers.
FIREFLY EDUCATION – Milpitas, CA
SOUTHWEST PARTNER ACCOUNT MANAGER • May 2015 – Dec 2016
Supported Cisco Professional Services and Education Services for partner ecosystem.
Grew SW revenue by 25%. Closed multiple $40K Data Center service deals.
Worked with Cisco AMs and DC Specialists on UCS, ACI, and infrastructure deals.
Managed Salesforce pipeline and partner coordination.
VERYON/ATP – Brisbane, CA
REGIONAL SALES CONSULTANT/ACCOUNTS MANAGER • Feb 2007– May 2025
Sold general aviation regulatory and maintenance cloud solutions to GA maintenance shops.
Represented top aviation manufacturers Citation, Gulfstream, Learjet, Hawker, Falcon, and others.
Achieved last 18 quarterly quotas of $200K. New sales, and established up-selling opportunities.
Increased annual revenues by 10%, earning performance awards.
HEWLETT PACKARD – Cupertino, CA
EDUCATION SALES CONSULTANT • Feb 1998 – Oct 2005
Sold IT training services to Fortune 200 and major enterprise clients.
Consistent attainment of annual $400K quotas.
LinkedIn Education: Marketing: Copywriting for Social Media Writing Case Studies
Marketing Tools: Digital Marketing Tools and Services Content Marketing: Blogging for Business
Accounting Foundations Market Research Foundations WordPress: Essential Training
Google Ads Essential Training Marketing on Facebook
HubSpot Academy: HubSpot Social Media Marketing Credential HubSpot Content Marketing Credential
HubSpot Inbound Marketing Credential
Udemy: Social Media Marketing and Management SM Marketing 2017
Copywriting – Become a Freelance Copywriter
VMware VSP-SD-WAN Accreditation 2019 Credential Dell EMC Sales: Hyperconverged-Infrastructure 2018 Credential
Added skills: Salesforce, NetSuite, Zoho, HubSpot, SugarCRM, Zoom, MS Teams, SharePoint, ZoomInfo, Slack, Zendesk, Sales Navigator, Slintel, MS Office
CONSTANT SALES PROFESSIONAL
Entrepreneurial Spirit Professional Communication Customer Service
Organizational Skills Leadership Skills Relationship Building Skills
Presentation Skills Attention to Detail Strong Coping Skills Very Adaptable
TRANSFERABLE SKILLS
EXPERIENCE
SELF EDUCATION
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