JOAN HOFFMAN
Operations Coordinator Office Administrator
Independent • Reliable • Behind-the-Scenes Operations
Myrtle Beach, SC
843-***-**** ************@*****.***
PROFESSIONAL SUMMARY
Operations and administrative professional with extensive experience supporting accounting and operational functions, real estate, property management and resort/hospitality environments. Skilled in accounts payable/receivable, invoicing, expense tracking, payroll support, vendor coordination, and workflow management. Highly organized, detail-oriented, and experienced in prioritizing tasks and resolving issues efficiently. Conversational Spanish proficiency enhances communication in diverse, multi-lingual environments.
CORE SKILLS
Operations Coordination • Administrative Management • Accounts Payable (AP) • Accounts Receivable (AR) • Invoicing & Billing • Expense Tracking • Payroll Support • Budget Tracking • Vendor Coordination • Financial Recordkeeping • Remote Communication • Time Management *Property Management * Real Estate
PROFESSIONAL EXPERIENCE
Operations & Administrative Manager – Resort Operations (Honduras)
Luna Beach Resort 12 years
Managed day-to-day resort operations including staff scheduling, workflow, and guest services
Assisted with billing, invoicing, expense tracking, and operational budgets
Maintained organized operational and financial records
Coordinated vendor services and payments
Resolved operational and guest-related issues calmly and efficiently
Optimized workflow processes to improve efficiency
Operations & Administrative Manager – Property Management (U.S.)
Aberle Residence 16 years
Managed daily property operations including tenant communications, maintenance scheduling, and vendor coordination
Oversaw accounts payable/receivable, invoicing, and financial documentation
Maintained accurate tenant, property, and financial records
Supported payroll and vendor payments
Ensured compliance with U.S. operational standards and company policies
Prioritized multiple responsibilities to maintain smooth operations
EDUCATION
University of Denver
Coursework in Business Two Year’s Completed
TECHNICAL SKILLS & LANGUAGES
Microsoft Excel • Microsoft Word • Email & Scheduling Tools • Accounting/Payroll Software (QuickBooks or similar) • Zoom
Languages: English (native), Spanish (conversational)