Executive Administrative Assistant with Operations Expertise
Resume:
Jasmine Sarai Flores
OBJECTIVE
Resourceful and detail-oriented administrative professional with proven experience supporting senior leadership, coordinating operations, and managing high-level administrative tasks. Passionate about continuous learning and eager to bring strong organizational, customer service, and communication skills to a dynamic team.
***********@*****.***
2999 Mendoza Dr. Apt A, Costa Mesa, CA. 92626
EXPERIENCE
May 2023 – Present
Executive Administrative Assistant Greystar Corporate Office
In my current position, I provide comprehensive administrative and executive support, managing various aspects of office operations while assisting multiple departments and senior leadership. With one year of administrative experience and one year as an executive assistant, my key responsibilities include:
- Provide high-level administrative support to senior leadership across multiple departments.
- Manage executive calendars, meetings, travel arrangements, and confidential documentation.
- Coordinate internal events, prepare expense reports, and oversee office budget operations.
- Serve as the main point of contact for residents and vendors, ensuring efficient communication.
- Maintain legal documents and ensure operational and financial accuracy.
April 2023 – May 2023
December 2022 – April 2023
October 2018 – March 2019
Resident Service Support and Leasing Consultant PM Staffing
- Delivered exceptional service to residents during leasing, move-ins, and support inquiries.
- Processed maintenance requests, lease renewals, and guided prospective tenants.
Customer Service Representative Number 1 Insurance
- Conducted outbound calls to generate leads and expand client base.
- Assisted walk-in clients with policy information, payments, and insurance quotes.
Member Services Representative Heritage Victor Valley Medical Group
- Handled patient referrals, insurance verification, CPT codes, and claims processing.
- Educated members on healthcare benefits, coordinated with providers, and resolved concerns.
- Managed high call volumes, incoming/outgoing mail, and maintained compliance documentation.
SKILLS
- Executive & Administrative Support
- Calendar, Travel & Expense Management
- Office & Event Coordination
- Customer Relations & Vendor Support
- Budget Oversight & Financial Reporting
- Healthcare & Insurance Knowledge
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Bilingual: English & Spanish
- Professionalism, Confidentiality, Attention to Detail
- California Notary Public Certification
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