T A MMY TL L E E
C O N T A C T
**************@*****.***
Dover, NC 28526
HARCOURT DIRECT
High School Diploma
JUNE 2004
E D U C A T I O N
S K I L L S
Assembly techniques
Safety compliance
Machine operation
Quality control
Defect identification
Production reporting
Communication skills
Time management
Computer proficiency
P R O F I L E S U MMARY
Motivated and detail-oriented professional with a proven ability to adapt to diverse challenges. Possesses excellent communication and problem-solving skills, with a passion for driving results and improving processes. Committed to continuous learning and growth, and eager to contribute to a dynamic team.
WORK E X P E R I E N C E
SEPTEMBER 2022 -
CURRENT
BSH Home Appliances Corporation
Assembly Line Worker
Reported safety hazards and defective parts during assembly operations.
Followed standard operating procedures throughout assembly tasks.
Completed team production and productivity reports for management review.
Ensured accurate assembly work by positioning and aligning components effectively.
Identified defective materials and communicated issues to management promptly.
Maintained cleanliness and organization in work areas at all times. Trained new employees on proper assembly techniques and safety protocols.
Used machinery safely, adhering to manufacturer instructions to prevent accidents.
MARCH 2016 - JUNE
2020
Duke Energy
Customer Service Representative
Respond to customer inquiries and provide accurate information regarding utility services, billing, and account management. Assist customers with troubleshooting common issues related to electricity, gas, and water service disruptions or concerns. Process service requests, including new service connections, disconnections, and changes to customer accounts, ensuring adherence to company protocols.
Maintain detailed and accurate records of customer interactions, transactions, and feedback to enhance service quality. Collaborate with other departments, such as technical support and billing, to resolve complex customer issues effectively.