Experienced Data Entry and Administrative Professional

Grace Klonoski

*** ************ ******, **, #****

Washington, DC 20004

Home Phone: 434-***-****

E-mail: *********@*****.***

WORK HISTORY

**** ** ******* *********, *** C’ville Consulting Group, LLC, Charlottesville, VA Responsible for executive management of a seven-person organization specializing in serving non-profit organizations with outsourced solutions for large-scale projects and temporary senior staff coverage. Primary activities involve client and prospect presentations, proposal development, oversight of program execution, and results reporting. Recent accomplishments:

-Global Communications Assessment for a $30M non-profit organization. Deliverables included A senior leadership presentation, a communications audit and report, a staff training module and reference guide, and a website re-mapping plan.

-Archive Strategy Development and Implementation for a Washington, DC society. Deliverables included: A needs assessment and Board of Directors presentation, development of policies, schedules, and procedures to manage all retention categories, and the execution of an organization-wide effort to redirect existing materials to the appropriate archive locations.

-Staff Development for a 130 staff-member client. Deliverables include training presentations, individual staff coaching, skill- building, and “Key Results” plans for executive-level employees.

-Executive Office Staff Coverage for a large Washington, DC client during a hiring freeze. Deliverables included: Providing Director-level support to the CEO, e.g., drafting presentations and reports, assessing operations, budget oversight, and management of junior staff.

2012-2019 Historic Interpreter (part-time), Thomas Jefferson Foundation, Charlottesville, VA Duties included the development and delivery of educational tours of Thomas Jefferson’s home, Monticello. The repertory included tours of the public and private living quarters, Slavery at Monticello Tours, Behind the Scenes Tours, Hemings Family Tours, Holiday Tours, and Electronic Field Trip Student Tours.

2013-2018 Pharmaceutical Representative, PBM Pharmaceuticals, Charlottesville, VA Responsible for building and maintaining relationships with 1,200 medical practices with the goals of i) providing product education, ii) increasing prescription writing, and iii) encouraging appropriate cross-sales. Consistently achieved top ranking in monthly sales and client satisfaction.

2000- 2012 Deputy Executive Director, Optical Society of America, Washington, DC Oversaw the planning and performance of the Membership and Educational Service Department, the OSA Foundation, Volunteer Relations, Local Sections and Student Chapters, and the OSA History Program. Served as the staff liaison for the OSA Strategic Planning Committee/Global Programs and the OSA Business Development Group. Responsible for the acquisition and management of the Optoelectronics Industry Development Association. From 2000-2003, served as the Senior Director of Centralized Marketing, Media Relations, Customer Service, Membership & Educational Services, Corporate Associate Membership, and the OSA Foundation.

1998-2000 Director, Marketing, Food Marketing Institute, Washington, DC Responsible for the Marketing Department. Planned and implemented all aspects of promotional campaigns in support of the retail food industry trade events. Created “superjobmarket.com”, the Food Marketing Institute’s first electronic commerce initiative. Negotiated and established revenue-sharing business alliances with six Internet companies as part of the supermarket project. Awarded “Employee of the Year” in 2000.

1990-1998 Founder/Director of Business Development, Soundview Corp., Greenwich, CT Founded and managed two retail locations. Grew business from start-up to middle market. Cultivated and managed corporate clients; negotiated corporate service contracts. Developed marketing and operational plans and budgets. Recruited, trained, and supervised staff. Managed suppliers. Subject of a Connecticut television business feature. Successfully marketed and sold the business. 1987-1990 Vice President, Marketing, Chemical Bank, New York, NY 1985-1987 Product Manager, Beneficial Management Corp., Peapack, NJ 1982-1985 Supervisor, Outbound Telemarketing, Goldome Bank for Savings, New York, NY EDUCATION

Executive Program Harvard University, Kennedy School of Government, Massachusetts, MA: October 2009 Ph.D. credits Organizational Management; Rutgers University, Newark, NJ M.B.A. Finance; Fordham University, New York, NY Degree: July 1984 B.S. State University of New York, Albany, NY Degree: June 1982

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