Shemoka James
COORDINATOR
Brooklyn, NY 347-***-**** **********@*****.***
Experience
Single Stop USA Site Coordinator ( 2019-2025)
• Maintaining records, reports, and documentations
• Ensuring compliance with industry regulations, and company policies
• Reporting site activities, progress, and issues to supervisors
• Assigning tasks and monitoring performance
• Managing schedules and workflow to optimize efficiency Food Bank Tax Preparer/ Quality Reviewer (2015-2018)
• Used tax software to prepare and e-file returns
• Assisting clients with IRS correspondence or audits when needed
• Answering client questions and addressing concerns professionally
• Reviewing clients’ financial situations to provide tax- saving strategies HyTide Management Services Assistant (2014-2018)
• Perform several clerical and secretarial duties such as type, print, or copy documents
• Balance business accounts
• Prepare, organize, and handle all tax documents, reports, and statements
• Establish and maintain good relationships with customers Education
CUNY Medgar Evers College (2015)
Major: Business Administration Degree: Bachelor of Science CUNY Kingsborough Community College (2012)
Major: Business Administration Degree: Associates of Science Skills & abilities
• Management
• Problem solving
• Communication
• Leadership
• Microsoft Word, PowerPoint, Excel