Versatile Administrative Professional with Customer Service Expertise

GEORGE M. MENRATH

*** ******** ***

Tuckahoe, N.Y. 10707

1-201-***-****(Cell)

********@*****.***

OBJECTIVE:

Seeking a challenging and responsible position, within your company which will utilize my skills in the field of Customer Service and Management, and to provide growth-teamwork and the opportunity for advancement

EXPERIENCE:

2023-2024 Jafri Law Firm, Armonk,N.Y. Personal Assistant/Staff Assisted in many of areas,regarding the many companies JafriLF owned My main duty was to oversee all of the operations of her Ebay company Selling/Listing Products/Photography/Shipping/Calculating Postage/Spreadsheet Posting

* Other duties included: Scanning Documents/Mailings/Typing and assisting when needed. 2005>2023 Present Due to the failing health of my mother I was forced to stay at home and take care of her. 1994-1995 Dial America Marketing, Mahwah,N.J. Telemarketer – Customer Rep. Employed by telemarketer, handled over 300 incoming calls daily,working with existing accounts and generating new sales accounts for magazine subscriptions. Produced and maintained mailing lists and correspondence, updated records on a IBM AS400 system. 1993-1994 Bergen County Special Services, Paramus, N.J. Administrative Assistant Working on a Government Program for the Hearing Impaired school children, managed all facets of office operations,including typing up reports, filing, billing and accounting,and producing monthly reports to the Program Director. Imputed data on a Mac Computer System. 1988-1992 Prime Motor Inns, Fairfield, N.J. Claims Manager/Risk Management Maintained and updated insurance claims for Prime-owned properties: engaged in claim investigation, interfaced heavily with property managers / clients/ attorneys and Dept. Heads. Issued-renewed insurance certificates. Completed status reports, assisted with claim closing. Worked on Inter-office IBM system 38.

1986-1988 Western World Insurance Company, Ramsey, N.J. Rater-Coder Handled extensive rating and coding of insurance policies and data entry. 1983-1986 Treat Restaurant, Passaic, N.J. Restaurant Manager Family Owned Restaurant Handled all operations, staff hiring, accounts, purchasing of food and beverage. Daily duties of making sure all restaurant needs and customer needs were satisfied. Restaurant was owned by myself and my wife. 1981-1983 St. Joseph Hospital and Medical Center, Paterson, New Jersey. Senior Office Clerk

Employed by the Hospital to work for a state run program, called WIC Women-Infants- Children. A supplemental nutritional food assistance program for infants from birth and children to the age of five years old. I handled and monitored the daily activities of the program, which included; issuing out food checks, making appointments for the patients/mothers to see an nutritionist, Typing up monthly reports regarding programs patient enrollment status. Sending out pamphlets and info to current patients. Overall maintenance of files and documents. Sitting down with Dept. Heads and talking about program needs and state funding. EDUCATION:

High School Don Bosco Prep H.S. Grad. 1976

College Fairleigh Dickinson Univ. 1976-1978

Ramapo College 1978-1980

SKILLS

Fully bilingual in Spanish and English. Computer literate with Windows 10 and 11