Remote-Ready Administrative Assistant with Customer Focus
Resume:
Christina Archie
Decatur, Georgia 30035
*.***********@*****.***
I relocated to Decatur GA on June 1 and am seeking full or part-time work. I have extensive knowledge in clerical work, administration, front desk, reception, and have excellent typing and communication skills. I am of the belief that customer service plays an intricate part in the success of any business and to that end, I am an asset.
Work Experience
RECEPTIONIST
Southern Tier Community Center
1 Clubhouse Rd.
Endicott, NY 13760
June 2022 – June 2024 – Resigning to move to Georgia.
Duties included signing new memberships to the facility, taking payments in person and via telephone, greeting members and ensuring each visit is a pleasant experience.
Office Clerk-Customer Service
Ellis Brothers Furniture - Binghamton, NY
October 2020 to November 2021
Greet customers, take bill payments, answer phones, and data entry.
Hotel Customer Service Representative
Tru by Hilton - Vestal, NY
November 2019 - Covid
Duties included Front Desk, Laundry Room, & Breakfast Buffet
NY Health Dept Covid Tracing
NY Health Department
November 2021 to February 2022
A temporary 3-month assignment. lasting 3 months. Duties included calling people that encountered a covid case or calling those diagnosed with covid 19. Issued valuable information as to preventing the spread of the disease, etc. Tried to help people calm people down and ease their mind(s).
Olums of Vestal – Customer Service
Part-time, May 2014 to June 2019
Taking payments, creating credit accounts, filing, extensive phone interaction i.e., bill explanations. Also worked at the JC store as needed. Worked at Olum’s while still employed at NYSEG and remained at Olum’s after retirement.
New York State Electric & Gas
Clerk - Gas/Electric Engineering Dept
1987 to June 2016
Customer service - Direct contact with customers in person and on the phone. Dealt primarily with customers in need of new service or converting from electric heat to gas. Also worked in call center and in the gas dept. taking emergency gas calls and dispatching workers to locations experiencing gas leaks, etc.
Education
Business Certificate
Rochester Business Institute - Rochester, NY
High school diploma in Business
Binghamton North High School – Binghamton, NY
Community involvement included various committees including Broome County Board of Education, Broome County Urban League Board, Elks & Masons, NAACP President, etc.
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