IT Strategy & Global Operations Leader

MICHAEL H. CHRISTENSEN

Flat **, David Lee Point, Eastbourne Road, London, E15 3LE, UK

+44 (0-777-***-**** ********.***********@*****.***

PROFILE

Strategic and results-oriented IT Management professional with extensive international experience leading technology operations, infrastructure transformation, and digital innovation. Proven expertise in project and change management, cloud adoption, cybersecurity, and cost optimization. Adept at aligning IT with business goals, leading cross-functional teams, and delivering complex projects on time and within budget. Recognized for a proactive leadership style and a strong focus on continuous improvement.

CORE COMPETENCIES

• IT Strategy & Operations

• Program & Project Management (PMI)

• Cloud Infrastructure (Azure, M365)

• Change & Stakeholder Management

• Cybersecurity & Risk Mitigation

• Team Leadership & Development

• Process Optimization & Automation

• Vendor & Budget Management

PROFESSIONAL EXPERIENCE

Best4Business Accountants Ltd, London, UK

IT Manager May 2023 – Present

• Resolved critical issues in a misconfigured Azure cloud environment

• Realigned Microsoft licensing to match actual usage, reducing costs

• Designed and implemented IT infrastructure for two new office relocations

• Shifted support team from reactive to proactive service delivery

• Aligned contractor roles with evolving business objectives

• Developed and tested a comprehensive ransomware response plan

• Researched AI applications to enhance accountancy services

Health Protection Surveillance Centre, Dublin, Ireland

IT Manager (Contract) Oct 2022 – Mar 2023

• Led Microsoft Azure and M365 adoption initiatives

• Directed LAN and hardware infrastructure upgrades

The Goldsmiths’ Company, London, UK

Head of IT Sep 2021 – Dec 2021

• Evaluated IT outsourcing opportunities

• Initiated cloud adoption planning

Waterways Ireland, Enniskillen, Northern Ireland

IT Project Manager (Contract) Sep 2020 – Jan 2021

• Conducted feasibility studies for Azure cloud migration and Veeam cloud-to-cloud backup

Career Break, Tanzania

May 2018 – Jan 2020

• Spent time in Tanzania with newly married wife

Hutchison Ports Ltd, Karachi, Pakistan

Head of IT (Contract) Apr 2016 – Mar 2018

• Built infrastructure with 26 physical and 32 virtual servers

• Implemented Terminal Yard Wi-Fi and Operations & Billing System

• Developed Business Continuity and Disaster Recovery Plans

• Created a 5-year IT roadmap aligned with business strategy

• Strengthened vendor relationships and HR system integration

• Explored cloud adoption strategies

SecureWais UK Ltd, London, UK

Senior IT Manager Jan 2015 – Dec 2015

• Managed internal IT infrastructure and client-facing security projects

Tanga Cement Company Ltd, Tanga, Tanzania

IT Manager (Contract) Jan 2012 – Feb 2014

• Introduced structured cabling across the plant

• Designed WAN linking four offices with HQ in South Africa (35% cost savings)

• Virtualized server infrastructure

• Mentored junior IT staff

Career Break, Middle East & North Africa

May 2010 – Sep 2012

• Travelled across the Middle East and North Africa

Gallagher Bassett International Ltd, London, UK

IT Manager Jul 2001 – Mar 2010

• Cut internet costs by 75% through WAN upgrades

• Built infrastructure for 3 new and 3 relocated offices

• Reduced document costs by 50% via document management system

• Migrated from Windows NT to Windows 2003 AD (40% cost-per-device savings)

• Introduced BlackBerry devices to improve productivity

• Ensured SOX compliance through robust IT procedures

CPR Worldwide, London, UK

IT Manager Jul 2000 – Jul 2001

• Migrated systems from Windows 95 to Windows 2000, improving reliability

Com-IT, Niva, Denmark

IT Consultant Jan 2000 – Jun 2000

• Installed remote access VPNs and managed custom software development

EDUCATION

MSc Information Systems Management, University of Liverpool, UK – 2008

Business Diploma, Copenhagen Business College, Denmark – 1991

Graduate, Haderslev Business School, Denmark – 1987

CERTIFICATIONS & TRAINING

• Microsoft Certified Systems Engineer (MCSE)

• Compaq Accredited Systems Engineer

• PMI Advanced Project Management

• System & Network Security

LANGUAGES

• Danish (Native)

• English (Fluent)

MILITARY SERVICE

Danish Army – 8 years

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