Business Analyst - SQL-Driven Analytics & PM Expertise

VARSHITHA THARUGU

****************@*****.*** United States https://www.linkedin.com/in/varshitha-tharugu-86675a399/ Personal Summary

Business Analyst with a strong history at Resolve Tech Solutions, utilizing SQL and project management expertise to implement IT solutions that resulted in $2 million in revenue. Skilled in enhancing client retention through strategic relationship management and delivering analytics solutions that achieved substantial cost savings. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives. Recent graduate with foundational knowledge in business analysis and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career and make meaningful contributions with commitment and drive. Technical Skills

SQL

Python

R

Tableau

Power BI

Business intelligence

Machine learning

Data visualization techniques

Gen AI

Quantitative analysis

MySQL

MongoDB

HTML

CSS

React

Node.js

TensorFlow

PyTorch

AWS

Azure

Google Cloud

Team collaboration

Statistical analysis

Data analysis

Project management

Workflow Analysis

Systems analysis

Financial advising

Professional Experiences

06/2025 - Current

Resolve Tech

Solutions

Houston, Texas

Internship Project – CenterPoint Energy (USA)

Identified and assessed potential failure modes in IoT devices, categorizing risks by severity and probability.

Implemented targeted mitigation strategies, achieving a 30% reduction in downtime and a 15% increase in device reliability.

Applied redundancy measures and predictive maintenance strategies to enhance overall equipment effectiveness by 15%.

Integrated customer feedback into improvement processes, resulting in 20% boost in customer satisfaction.

Utilized data analytics for personalized recommendations, leading to 25% increase in conversion rates.

Developed logistic regression models with 85% accuracy, reducing customer churn rates by 30%. 06/2022 - 06/2023

Resolve Tech

Solutions

Hyderbad, India

Junior Business Analyst

Implemented targeted IT solutions aligned with current market trends, strategically engaging clients to generate an additional $2 million in revenue through innovative and impactful implementations.

Managed projects valued at $500,000 each, consistently ensuring on-time delivery, and surpassing client expectations through effective cross-functional team leadership and meticulous project oversight.

Incorporated enhanced communication strategies resulting in a 20% increase in client retention and elevated NPS from 75 to 85, thereby solidifying and strengthening client partnerships through effective relationship management.

Designed customized analytics solutions, achieving $500,000 in annual cost savings for clients through optimized operations and enhanced decision-making processes, demonstrating impactful business efficiency improvements.

Conducted comprehensive analysis of business processes to identify inefficiencies and recommend solutions that improved overall productivity.

Facilitated workshops with stakeholders to gather and document detailed business requirements, ensuring alignment with project objectives.

Executed root cause analysis for recurring issues, implementing corrective actions that led to a 30% reduction in support tickets.

Analyzed competition and market trends to provide strategic insights that supported business development initiatives and growth strategies.

Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.

Collaborated with stakeholders across departments to define requirements for new projects.

Monitored project timelines and budgets by tracking milestones, deliverables, tasks.

Analyzed existing systems and processes to identify areas of improvement.

Prepared documentation summarizing findings from stakeholder meetings and workshops.

Facilitated brainstorming sessions with cross-functional teams for problem solving activities.

Identified gaps between current state and desired future state operations.

Gathered feedback from end users regarding usability issues related to applications or systems.

Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.

Identified and analyzed user requirements, procedures and processes to develop optimization strategies.

Drafted functional specifications documents outlining project scope, objectives and deliverables.

Created detailed process flows and user stories to document system requirements and design solutions.

Worked closely with clients, technicians, and managerial staff to provide operational support and project updates.

Interpreted, evaluated, and interrelated research data and developed integrated business analyses and projections for incorporation into strategic decision-making.

Defined business requirements and reported them back to stakeholders.

Aligned business strategies and objectives with the capabilities and constraints of business IT systems.

Delivered elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.

Developed and implemented data analyses, data collection systems, and other strategies that optimized statistical efficiency and quality.

Conducted competitive analysis to inform strategic planning and positioning.

Facilitated design sessions with the implementation team to define the solution.

Synthesized current business intelligence or trend data to support recommendations for action.

Disseminated information regarding tools, reports or metadata enhancements.

Managed requirements traceability information and tracked requirements status throughout the project.

Conducted detailed business analysis, outlining problems, opportunities, and solutions for a business.

01/2021 - 08/2021

SAP

chennai, india

Data Analyst

Conducted thorough data analysis using Excel, Python, and SQL to process and analyze 10+ large datasets monthly, uncovering trends and patterns that informed strategic decision-making and operational improvements.

Contributed to the development and optimization of algorithms and predictive models, leading to a 15% improvement in process efficiency metrics within client projects.

Collaborated closely with senior analysts to interpret findings and develop actionable insights, facilitating the creation of 5+ comprehensive reports and presentations for stakeholders. Employed Tableau to craft interactive dashboards that enhanced data visualization and expedited decision- making processes.

Developed and maintained automated reporting tools that streamlined data collection and visualization, enhancing efficiency by 20%.

Conducted data validation and cleaning processes to ensure accuracy and integrity of datasets used for analysis.

Assisted with efforts to track, evaluate and report on impact of programs using multiple data sources.

Utilized advanced analytics tools such as SAS, SPSS, Excel PowerPivot, to manipulate large volumes of structured and unstructured data sets.

Worked with internal teams to understand business needs and changing strategies.

Maintained documentation of all the processes related to Data Analysis.

Maintained or updated business intelligence tools, databases or dashboards.

Collected business intelligence data from industry reports, public information or purchased sources.

Assessed programs to identify risks or problems to determine appropriate responses.

Disseminated information regarding tools, reports or metadata enhancements.

Identified or monitored current and potential customers using business intelligence tools.

Created or reviewed technical design documentation to drive accuracy of reporting solutions. Education

05/2025

West Haven,

Connecticut

Master's in Business Analytics

University of New Haven

05/2022

Chennai

Bachelor in Electronic and Communication Engineering Saveetha University

Projects

Failure Mode and Effects of IoT in a Global Pharmaceutical Company, Identified and assessed potential failure modes in IoT devices, systematically categorizing risks based on severity and probability to strategically prioritize and implement targeted mitigation efforts, resulting in a 30% reduction in downtime and a 15% increase in device reliability metrics., Applied redundancy measures and predictive maintenance strategies, reducing IoT-related downtime by 30% and improving overall equipment effectiveness (OEE) by 15%. Quality in Practice: Customer Focus at Amazon, Integrated customer feedback into continuous improvement processes, resulting in a 20% increase in customer satisfaction and a 15% reduction in product returns, significantly improving overall performance., Utilized data analytics to achieve a 25% uplift in conversion rates through personalized product recommendations based on customer behavior and preferences. Prediction Using Logistic Regression in R, Developed logistic regression models with an average accuracy of 85% in predicting customer churn, leading to a notable 30% reduction in churn rates and substantial improvement in customer retention metrics., Validated models using cross- validation techniques, achieving a precision of 80% and recall of 75%, optimizing model performance for real-world application. Honors And Awards

Certified Analytics Professional (CAP)

Certified Data Management Professional (CDMP)

Certifications

Business analysis: key Definitions & Strategy Analysis

Harnessing the Power of Data with Power BI

Advanced Business analysis: Elicitation & Analysis

Project Management Fundamentals

#HRJ#b1eea2f7- 5120-4a0a-94a7-16b10953490e# Preparing Data for Analysis with Microsoft Excel

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