Operations & Administrative Leader with Remote Expertise

ALEXIS GABRIAN

Raton, NM

505-***-**** ️ *.**********@*****.***

PROFESSIONAL SUMMARY

Experienced Operations and Office Manager with a strong background in remote administration, customer service, nonprofit support, and business operations. Known for professionalism, reliability, and ease working with the public. Adept at managing multiple priorities, supporting leadership, and keeping offices running smoothly—both onsite and remotely.

CORE SKILLS

Office & Operations Management

Customer Service & Client Relations

Remote Administration

Payroll, Hiring & HR Support

Scheduling & Calendar Management

Data Entry & Database Management

Constant Contact & Email Marketing

Microsoft Office (All Applications)

QuickBooks

Event & Market Coordination

PROFESSIONAL EXPERIENCE

Prescott Gallery & Sculpture Garden — Santa Fe, NM

Operations Manager 2018 – 2025

Managed administration, sales, and operations for two businesses: Prescott Gallery and All Powder Coating of Santa Fe

Oversaw office management, payroll, hiring, advertising, and building maintenance

Coordinated mass customer communications using Constant Contact

Assisted customers with product questions, color selection, invoicing, and payments

Closed transactions on high-value sculpture sales

Served as primary point of contact for customers, vendors, and staff

GrowRaton — Raton, NM

Office Assistant / Cottage Market Manager Jan 2024 – Aug 2024

Managed front office operations, phone inquiries, and client support

Wrote and distributed monthly newsletters via Constant Contact

Prepared and sent receipts, thank-you letters, and donor correspondence

Made bank deposits and maintained financial records

Coordinated weekly Cottage Market logistics, vendors, and sales tracking

Compiled seasonal data and submitted reports to the New Mexico Farmers Marketing Association

Design Management Company — Dallas, TX (Remote)

Recruiter / Administrator 2023

Recruited candidates for Interior Design and Architecture roles using six recruiting platforms

Scheduled and conducted video intake interviews

Maintained candidate data in Top Echelon database

Provided direct administrative support to the CEO

Operated fully remote, managing communication and deadlines independently

General Home Warranty — Albuquerque, NM

Administrative Assistant 2018

Answered service calls and dispatched technicians

Performed data entry, contract mailings, and online marketing support

Delivered consistent customer service in a fast-paced environment

USDA – Natural Resources Conservation Service — Santa Fe, NM

Area Team Farm Bill Specialist 2016 – 2017

Assisted the public with USDA application processes

Provided administrative support for four Northern New Mexico offices

Quickly learned and utilized multiple USDA computer systems

Extensive use of Microsoft Office for documentation and reporting

Upper Pecos Watershed Association — Pecos, NM

Administrative Support Contractor 2007 – 2015

Managed grant reimbursements, expenses, and donations

Maintained donor database and financial records using QuickBooks

Created and maintained organization website

Organized fundraising events and community meetings

Prepared deposits, paid bills, ordered supplies, and handled correspondence

United Way of Santa Fe County — Santa Fe, NM

Office Manager 2005 – 2007

Prepared daily deposits and processed financial documents

Created mail-merge thank-you letters and donor communications

Supported marketing and development teams on special projects

Maintained office equipment and handled front-office operations

Southwestern College — Santa Fe, NM

Office Manager 2003 – 2004

Managed instructor contracts, syllabi, and petty cash (QuickBooks)

Scheduled major events and coordinated building maintenance

Supported students, faculty, and staff

Notary Public

TriAngel Publishers — Santa Fe, NM

Administrative Assistant / Publicist / Customer Service 1999 – 2005

Scheduled media interviews and managed publicity materials

Handled AP/AR, payroll, shipping, and customer service

Assisted with marketing and product promotion

EDUCATION

Santa Fe Community College — Santa Fe, NM

Major: Psychology GPA: 3.75

Academic Scholarship

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