Senior Escrow & Title Operations Executive

BRIANNA DUARTE

Escrow & Title Operations Director Land & Lot Development Builder & Underwriter

Partnerships

San Antonio, TX 210-***-**** ***********@*****.*** TDI License #2293247 EXECUTIVE PROFILE

Strategic Escrow Executive and Operations Leader with 15+ years of experience overseeing multi-state title and escrow operations, land and lot development, builder closings, residential and commercial escrow management and national builder partnerships. Expert in leading teams, managing complex transactions, and implementing TDI & ALTA compliance-driven processes that enhance accuracy and profitability. Skilled in coordinating complex multi-lot acquisitions, preparing title commitments, resolving curative issues. Recognized for delivering efficient, accurate, and timely closings while maintaining excellent communication with builders, developers, lenders, attorneys, and surveyors.

LEADERSHIP ACHIEVEMENTS

- Increased builder and developer accounts by 40% at First American Title & Executive Title

- Directed escrow teams closing 1,000+ transactions annually.

- Improved compliance and audit readiness to 100%.

- Accelerated land & lot closing cycles by 25%.

CORE EXECUTIVE COMPETENCIES

Escrow & Title Operations • Land & Lot Development • Lot Takedowns • Builder Partnerships • Multi-State Compliance • Underwriter Relations • Process Optimization • Risk Management • Staff Leadership • Audit Readiness PROFESSIONAL EXPERIENCE

Escrow Manager – Land & Lot Development Executive Title Agency (Perry Homes) San Antonio, TX Feb 2024 – Present

• Manage end-to-end escrow and closing process for multi-lot subdivision developments, including land acquisitions, builder lots, and infrastructure releases.

• Collaborate with developers, surveyors, and municipalities to ensure all plats, easements, restrictions, and utility agreements are recorded accurately prior to sale.

• Review title commitments and resolve exceptions involving liens, right-of-way, and mineral interests.

• Coordinate with builders and lenders for construction loan closings, disbursements, and draws in accordance with TDI escrow accounting standards.

• Prepare closing statements, deeds, and affidavits; ensure compliance with underwriter guidelines (First American / Fidelity).

• Communicate directly with buyers, sellers, builders, and attorneys to ensure a smooth and compliant transaction process.

• Train and oversee escrow assistants in file management, document accuracy, and compliance documentation.

Escrow Director Beazer Homes

San Antonio, TX Oct 2023 – Feb 2024

• Developed SOPs, builder workflows, and closing procedures.

• Executive contributor to Sales and Backlog meetings, providing real-time insights into build progress, lending status, and closing timelines.

• Oversee contract acceptance, pre-audit review, and lender document execution as the signing authority to drive accurate, timely closings.

• Partner with the Division President and Finance to analyze monthly start projections and align operational capacity with production goals.

• Manage community setup within the origination system to ensure accurate pricing, workflow integrity, and contract processing.

• Develop and govern division-wide escrow, title, and closing policies

• Lead contract, closing, and compliance oversight

• Direct division forecasting and margin management

• Govern deal sheet strategy and margin preservation

• Ensure accurate forecasting and seamless coordination with Mortgage Choice Lenders to maintain division closing timelines and lending compliance.

• Oversee community onboarding and origination system setup

• Direct NSO order management and collaborate with Pricing & Purchasing to safeguard accuracy, approvals, and cost alignment

• Executive oversight of construction progress with division leadership to ensure milestone alignment, closing readiness, and proactive issue resolution. Escrow Branch Manager First American Title

San Antonio, TX Aug 2022 – Oct 2023

• Provide executive governance over regulatory compliance, TREC contract administration, and escrow risk management while ensuring all financial and operational controls meet state, federal, and underwriting standards.

• Lead the strategic design, optimization, and oversight of all escrow, title, and contract administration processes, including system integrations, workflow improvements, and complex transaction management.

• Direct, mentor, and develop high-performing escrow and closing teams through structured training, performance management, and accountability-driven leadership practices.

• Oversee full branch P&L performance, budget management, reconciliation accuracy, loss- prevention strategies, and operational resource planning to ensure profitability and financial integrity.

• Strengthen client relationships and drive business development through executive-level engagement, issue resolution, industry education, and superior service delivery across all customer segments.

• Provide top-level oversight of all escrow and closing operations, ensuring accuracy in title review, settlement statements, documentation, recording, funding, and compliance across all transaction types.

• Champion continuous improvement by analyzing operational issues, implementing procedural enhancements, and maintaining industry expertise through ongoing education and professional involvement.

Operations Loan Servicing Manager Ranch Enterprises LTD Feb 2021 – Aug 2022

• Lead the recruitment, onboarding, training, and motivation of high-performing teams across multiple operational departments.

• Provide executive leadership in designing, managing, and continuously improving cross- departmental processes to fulfill organizational goals and operational accountability.

• Direct ongoing staff training and oversight for all software platforms, integrations, system implementations, and application migrations.

• Partner with Accounting leadership to analyze budgets, manage P&L performance, and drive company-wide cost efficiency and financial health.

• Collaborate with in-house and external attorneys and title companies to ensure accurate, compliant, and timely closings aligned with contractual requirements.

• Work closely with legal counsel to draft and execute corporate governance documents, including Articles of Incorporation, Joint Venture agreements, and Certificates of Formation.

• Review, approve, and notarize plat maps for all subdivisions and communities to ensure legal accuracy and development readiness.

• Support attorneys in preparing specialized business proposals for Agricultural and Recreational Land loan programs.

• Oversee servicing, processing, member support, loan payments, and all ancillary loan products to ensure operational accuracy and superior customer experience.

• Manage daily, weekly, and monthly reconciliations for multiple entities, ensuring accurate oversight of deposits, wires, ACHs, chargebacks, returned funds, and credit card transactions.

• Lead the management of current accounts, collections, repossessions, foreclosures, conversions, Contract for Deed, Assignment, and Assumption accounts.

• Oversee the full contract-to-close lifecycle and direct in-house servicing, pre-foreclosure, foreclosure, and bankruptcy operations.

• Establish new Subdivision Property Owners’ Associations and oversee the filing, recording, and governance requirements for all related documentation.

• Direct subdivision and community onboarding within the origination and servicing systems to ensure accurate setup and flow of operations.

• Maintain strict adherence to operating budgets, revenue expectations, and expense controls to ensure ongoing profitability.

• Minimize loss exposure by implementing strong risk controls, delivering proactive customer support, and driving service excellence.

• Conduct root-cause and retroactive analyses to identify operational issues and implement corrective actions through coaching, policy enhancement, or process redesign. Texas Commercial Branch Manager & National Escrow Officer TitleVest Nov 2019 – Feb 2021

• Provide expert-level oversight of federal, state, and local regulatory compliance with specialized authority in contract administration, legal requirements, and risk governance.

• Lead the design, optimization, and management of contract administration systems, business processes, and enterprise-wide operational workflows.

• Direct continuous staff development through ongoing training in software platforms, system integrations, implementations, and application migrations.

• Oversee nationwide contract management for residential, commercial, land, and ranch transactions with full lifecycle accountability.

• Recruit, onboard, train, and motivate high-performing teams while fostering a culture of excellence, compliance, and operational precision.

• Develop and govern complex corporate documents, reports, policies, and procedural frameworks that support organizational compliance and operational scalability.

• Provide executive oversight of end-to-end escrow and closing operations, including title clearance, documentation accuracy, funding, and disbursement.

• Determine closing requirements and ensure accurate settlement statements by interpreting and aligning buyer, seller, and lender instructions.

• Direct title search operations, defect resolution, lien clearance, and the issuance readiness of title insurance for all transaction types.

• Oversee establishment and governance of escrow accounts, ensuring accurate fund management, documentation, and audit compliance.

• Manage preparation and verification of transaction documents, including all forms, statements, disclosures, and supporting records.

• Ensure precise financial calculations for prorations, assessments, tax allocations, and all monetary components of the closing process.

• Govern final closing execution through comprehensive document review, stakeholder guidance, signature collection, recording, and final settlement delivery.

• Oversee escrow account balancing, reconciliation, and final fund disbursement to ensure accuracy, integrity, and compliance.

• Enforce strict adherence to regulatory requirements, underwriting guidelines, and internal company policies across all operational functions.

• Maintain advanced professional expertise through continuous education, industry engagement, and participation in professional organizations. Assistant Manager / Escrow Officer CalAtlantic Title (Lennar) Jul 2015 – Nov 2019

• Provide expert leadership in federal, state, and local regulatory compliance with specialized authority in contract management, legal requirements, and operational risk governance.

• Lead the design, optimization, and continuous improvement of enterprise business processes, contract administration systems, and operational workflows.

• Direct ongoing team training and development in software platforms, system integrations, implementations, and application migrations.

• Oversee full lifecycle management of new-build and residential construction contracts, ensuring accuracy, compliance, and timely execution.

• Provide executive oversight of end-to-end escrow and closing operations, including title clearance, document preparation, funding, and disbursement.

• Interpret and align buyer, seller, and lender instructions to determine closing requirements and ensure accurate settlement documentation.

• Direct title search activities, defect resolution, lien clearance, and issuance readiness for title insurance across all transaction types.

• Oversee establishment, governance, and record maintenance of escrow accounts to ensure financial integrity and audit compliance.

• Manage preparation, verification, and accuracy of all transaction documents, disclosures, forms, and supporting records.

• Ensure precise financial calculations for prorations, taxes, interest, assessments, and all monetary components of the closing process.

• Govern final closing execution through comprehensive document review, stakeholder communication, signature management, and complete transaction accuracy.

• Oversee recording, final settlement preparation, title issuance, and complete post-closing delivery to all parties.

• Ensure accurate balancing, reconciliation, and disbursement of escrow funds in full compliance with financial and regulatory standards.

• Enforce strict adherence to all regulatory requirements, underwriting guidelines, and internal operational policies.

• Maintain executive-level professional expertise through continuous education, industry research, and engagement in professional networks. Wells Fargo Bankruptcy Analyst / Legal QC Auditor II Jul 2012 – Jul 2015

Bank of America Team Lead Bankruptcy Case Specialist Mar 2011 – Jul 2012

USAA Mortgage Underwriter

Mar 2009 – Mar 2011

EDUCATION

Bachelor of Business Administration (BBA) – University of the Incarnate Word LICENSES & CERTIFICATIONS

Texas Licensed Escrow Officer (TDI #2293247)

Certified Notary Public

Certified Project Manager Scrum Master

TECHNICAL PROFICIENCY

SoftPro Qualia RamQuest ResWare Simplifile DocuSign Microsoft 365 Adobe Acrobat

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