Dedicated Disability Support Professional with Compassionate

Alexander Njaka Calgary, AB ****************@*****.*** 587-***-****

Summary of Qualification

●Over 5 years of providing support to seniors, adults and kids with mental health and developmental disabilities with 2 years in a leadership role

●Emotional support and regulation with varying diagnoses including those with complex diagnoses such as bipolar, ADHD, autism, developmental disability, dementia etc.

●Demonstrated ability to problem solve in high-risk situations, working under pressure

●Outstanding interpersonal skills, leadership, empathy, effective communication both in person and over the phone

Work Experience

Chrysalis Current

Community Worker

●Encouraged community inclusion by signing clients up for activities in the community

●Researched and enrolled my client in day programs like art class, music therapy, cooking class etc. to foster inclusion in the community

●Knowledgeable on client’s medical history, allergies and information while providing care

●Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.

Classic Lifecare, Calgary Feb 2023 – Feb 2024

Residential complex needs worker

●Worked within a complex needs program, scheduling employees and supporting high-risk clients with mental health conditions

●Administered medications, accompanied clients to medical appointments and provided individual interventions when dealing with behaviour of concerns such as aggression, mental health crisis

●Offered emotional support when needed and promoted independence by offering choices every day

●Facilitated recreational activities, grocery shopping with clients, community engagements to foster natural resources and community inclusion

Providence home support, Cheadle May 2020 – Feb 2023

House coordinator

●Performed intake, liaison with guardian, and care support team to discuss service delivery outcomes

●Collaborated with community supports to find day programs like art classes, music therapy, cooking classes etc. to foster inclusion in the community

●Provided emotional and companionship to clients in their homes or in assisted living

●Supervised home support, coordinated training and implemented programs on how best to serve clients

●Collaborated with nurses and health practitioners to ensure proper care for clients

Skills

Communication

Empathy

MS Office

Documentation

Positive behaviour approach

CPI

Education and certificate

First aid/CPR

Human support services Diploma 2023

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