Multifaceted Property & Caregiver Professional

Diane Phillips

612-***-****

***********@*****.***

Wyoming, MN 55092

Authorized to work in the US for any employer

Personal care giver, Property Manager, Cook and Server

Alternative Homes of Minneapolis Inc. - Minneapolis, MN June 2020 to July 2023

I managed group residential housing for adult men who are mentally, or chemically challenged, and or have mental health related behavior issues.

I managed kitchen and kitchen staff. I cooked and served meals, cleaned the kitchen. Interacting with clients to build relationships, friendships and provide excellent service.

I used my medication administration certificate to set up and administer medications, communicate with doctors & nurses to transition to new meds, and refill medications as needed. Also did billing, room turnovers and issued client violation letters.

I worked with counties, jails and treatment facilities to secure housing at Alternative Homes for the men.

Assistant Property Manager/Leasing Agent

Jim Burns Company - Bloomington, MN May 2019 to June 2020

I managed renting town homes: worked with potential renters to complete leasing application, collect security deposits, first months rent, enter info into system for background checks.

I inspected town homes after renter moved out to assess what work needed to be done and timing before the unit would be available to rent. Also conducted inspections about 4 days before someone was scheduled to move in. If unit needed additional tasks completed, I worked with maintenance to prioritize next steps.

I entered and followed up on service requests, managing maintenance team by providing daily direction as to task(s) for the day and the week.

I entered data into Yardi to track rent payments and work orders.

I managed all communications for 141 town homes; such as community newsletters, upcoming changes, rent owed, notices of violations, etc. Plus kept tenant files up to date with all communications / documentations.

Research Technician III

General Mills - Minneapolis, MN February 1985 to June 2018

I worked at General Mills for 33+ years.

I developed excellent oral and written communication skills working with multiple cross-functional teams.

I worked independently leading multiple projects; wrote objectives & detailed development plans, created spreadsheets to collect and analyze data.

Created reports with detailed results & next steps that I presented to teams, managers & VP's of GMI.

Personal Caregiver

Phillips Family Home Care - Fridley, MN August 2000 to October 2011

I managed & supervised staff to provide compassionate, empathetic and quality care for down syndrome adult.

I planned & prepared meals and took him to doctor appointments.

I helped client eat, toileting, dressing, bathing, mobility, changed his diapers and other personal needs.

I Interacted with his day program, bus drivers, social workers & doctors.

I gave client medications as prescribed by doctor.

I am knowledgeable with developmental disabilities and effective techniques to manage a variety of behavioral issues.

Quality Control Technician II

Campbell Soup Company - Sumter, SCFebruary 1974 to April 1977

I did quality control testing of manufacturing attributes; Safety, Analytical, Texture, Color, Smell, Package testing during shelf life and MW testing.

Associate in Science, English and Psychology

Hennepin Technical & Community College - Minneapolis, MNSeptember 1981 to June 1988.

Skills

Research

Data Entry

Data Analyze, make recommendations based on results

Medication Administration

Microsoft Outlook

Supervising Experience

Yardi

Property Management

English

Property Leasing

Property Leasing

Developmental Disabilities Experience

Kitchen Experience

Cooking

Office Management

Food preparation

Management

Meal Preparation

Serving Experience

Kitchen Management Experience

Medicine Administration Certificate

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