HR Leader: Talent Acquisition & Payroll Operations

Iwing Tang (Wing)

***** ******* **. ******* ****, Ca 91706

Contact: 626-***-**** / ***********@*****.***

LinkedIn Profile: https://www.linkedin.com/in/iwingtang17/

With over 17 years of progressive experience in Human Resources at Cathay Bank, I bring deep expertise across payroll administration, benefits management, leave of absence coordination, workers’ compensation, employee relations, and full-cycle talent acquisition. I serve as a trusted backup to the First Vice President, Payroll Manager, independently running payroll for 1,250 plus employees during her absence demonstrating reliability, precision, and leadership under pressure.

Currently my role is Talent Acquisition Officer at Cathay Bank, where I lead full-cycle recruitment from sourcing to onboarding, partnering closely with hiring managers to deliver top-tier talent. Widely recognized for my friendly, proactive approach and exceptional candidate experience reflected in consistent 5-star LinkedIn reviews from both client candidates and hiring managers. I bring a high-touch, data-driven recruiting style that aligns talent strategy with business growth. My approach combines operational excellence with strategic insight, making me a valuable partner across all levels of the organization.

Handle end-to-end Leave of Absence (FMLA, CFRA, Discretionary Leave, Workers’ Comp Leave, Short Term and Long-Term Leave) with over 15 years of experience at Cathay Bank.

Professional Experiences

Talent Acquisition Officer Cathay Bank 10/2022 – Current

In-charge full recruitment lifecycle for roles across compliance, finance, technology, and executive leadership—from initial intake to final onboarding

Recognized internally for maintaining a 100% satisfaction rating from hiring managers and candidates

Exceptionally active on LinkedIn and professional networks, consistently sourcing top-tier talent through direct outreach, referrals, and relationship-driven recruiting strategies.

Responsible for the end-to-end full recruitment cycle of non-officer and officer positions including positions at Assistant Vice President, Vice President and First Vice President level in the assigned branch, region, and/or departmental area with minimal supervision. Incumbent is responsible for posting approved staff requisitions with accurate job description, cross-posting, direct sourcing, screening/interviewing, administering assessments, recommending, coordinating, conducting reference checks, extending offers, and initiating on-boarding.

Collaborate with hiring managers to define staffing needs, craft job descriptions, and execute targeted sourcing strategies.

Deliver a seamless candidate experience, earning consistent praise and positive reviews on LinkedIn from both candidates and internal stakeholders.

Build and maintain robust talent pipelines, enabling rapid response to hiring demands across multiple departments.

Host and attend Career Job Fair and Networking Events.

Known for a high hire rate and the ability to build strong, lasting relationships with candidates, hiring managers, and peers across the organization.

Recognized for a friendly and approachable demeanor, which helps foster trust and build a strong professional network that fuels ongoing talent pipelines and enhances employer brand reputation.

Adept at collaborating with department leaders to develop customized recruiting strategies, streamline onboarding, and ensure a positive candidate experience that supports long-term employee success.

Experienced in organizing and participating in job fairs, community outreach, and networking events, and regularly engaged in webinars and continued education to stay on top of recruiting trends.

A trusted HR partner to hire managers, consistently delivering strategic talent solutions and high-quality hires in fast-paced, competitive environments.

Senior Human Resource Specialist (Payroll) Cathay Bank 10/2015 – 09/2022

Served as trusted backup to First Vice President, Payroll Manager, independently running payroll for 1,250+ employees through Ceridian Dayforce, including auditing, reconciliation, and reporting.

Acted as first point of contact for all bank employees, delivering excellent customer service and resolving payroll, benefits, and leaving inquiries with professionalism and empathy.

Administered end to end leave of absence programs (LOA, STD, LTD, FMLA, ADA, state specific leaves), ensuring compliance with federal, state, and local regulations while supporting employees through challenging health situations.

Handle end-to-end Leave of Absence (FMLA, CFRA, Discretionary Leave, Workers’ Comp Leave, Short Term and Long-Term Leave)

Managed full lifecycle of employee benefits programs, including Medical, Dental, Vision, Wellness, supplemental health plans, and 401(k) retirement plans with employer match, ensuring accuracy and compliance.

Presented new hire benefit orientations and handled qualifying event enrollments, guiding employees through eligibility, coverage, and policy inquiries to ensure understanding and engagement.

Coordinated annual and monthly open enrollment activities, including planning, employee communications, and HRIS system configuration.

Collaborated with vendors through regular status meetings and strategic reviews to resolve issues, reconcile invoices, and drive continuous improvement initiatives.

Coordinated HRIS system implementation projects, partnering with IT, vendors, and HR leadership to ensure seamless rollout, accurate data migration, and user adoption.

Handled annual KPMG internal and external payroll audits, as well as workers’ compensation, 401(k), and benefits audits, ensuring accurate documentation and timely resolution of findings.

Led HRIS process improvements and automation initiatives, creating dashboards and analytics to monitor leave and benefits trends, identify gaps, and provide actionable insights to senior leadership.

Created and maintained SOPs, policies, templates, and employee communications to ensure program clarity and consistency.

Human Resource Specialist (Payroll) Cathay Bank 01/2008 – 09/2015

Handle end-to-end Leave of Absence (FMLA, CFRA, Discretionary Leave, Workers’ Comp Leave, Short Term and Long-Term Leave)

Hands-on experience in delivering full-cycle payroll and comprehensive HR support for over 1,250 employees. Expert in managing end-to-end payroll operations using Ceridian systems, from processing regular and off-cycle payrolls to preparing accurate final paychecks for terminations and resignations. Serve as the backup to the Payroll Manager, ensuring continuity of payroll operations and compliance during absences or transitions.

Highly proficient in conducting new hire orientations, onboarding employees, and explaining benefits programs including medical, dental, vision, COBRA, and voluntary insurance. Skilled in 401(k) administration, including quarterly audits, enrollments, and compliance reporting. Serve as a key liaison for all employee inquiries related to timekeeping, leave of absence (LOA), PTO, accommodations, and HR policies.

Known for meticulous attention to detail, strong knowledge of wage and hour laws, and the ability to manage multiple priorities under tight deadlines. Trusted to handle sensitive information with the highest level of confidentiality, while consistently delivering accurate payroll and benefits services in collaboration with HR leadership and cross-functional teams.

Human Resource Assistant (Payroll) Cathay Bank 11/2007 – 12/2007

Filing & Audit timesheets.

Executive Administrative Assistant Shanghai Commercial Bank, Los Angeles 07/2005 – 10/2007

Provided direct administrative support to the CEO, including calendar management, meeting coordination, confidential correspondence, and preparation of executive reports.

Supported Accounting Department operations by preparing accurate financial documentation, account maturity reports, collections, and financial statement preparation.

Managed Deposit Department functions including account setups, monthly statements, and check verifications through the Federal Reserve.

Contributed to Trade Finance by processing international wire transfers, preparing transaction monitoring reports, and ensuring accurate Fed wire reporting for commercial clients.

Assisted the Loan Department by maintaining and reviewing business loan insurance compliance, ensuring policy accuracy and regulatory adherence.

Coordinated administrative tasks across multiple departments, ensuring deadlines were met and operational efficiency maintained in a high demand banking environment.

Delivered consistent support to management and staff, recognized for proactive approach, strong time management, and ability to remain composed under pressure.

Payroll Clerk (Seasonal Temp Only) Advance Tax CPA Firm 01/2007 – 04/2007

Detail-oriented and dependable Payroll Coordinator supporting CPA firm operations during tax season.

Skilled in processing and monitoring high-volume payrolls, handling over 500 company payrolls weekly, bi-weekly, semi-monthly or monthly with accuracy and efficiency.

Experienced in reviewing general ledger accounts, calculating Sales Tax, Form 941/940, and EDD taxes, and resolving payroll discrepancies including NSF incidents and outdated checks.

Proficient in managing client communications, responding to payroll and tax inquiries over the phone, and ensuring timely and compliant payroll tax filings. Known for reliability, strong numerical skills, and the ability to perform under tight tax season deadlines.

Office Assistant Pasadena Child Development Center 09/2003 – 06/2005

Demonstrated ability to handle multifaceted clerical tasks such as data entry, filing, records management, and billing, while consistently delivering high-quality service to students and staff. Known for a “can-do” attitude, strong work ethic, and adaptability.

Effectively coordinated travel arrangements, maintained student databases, and assisted with planning school events and onboarding activities for new students. Built strong cross-departmental relationships and was frequently recognized in performance reviews for accuracy, work volume, attention to detail, and dedication to service excellence.

A quick learner and dependable team member, committed to supporting smooth administrative operations and a positive student experience.

Languages & Volunteer Experiences

Languages:

Chinese – Cantonese

Chinese – Mandarin

Vietnamese

English

Volunteer: Providence Saint. John's Health Center – 11/2009 to Current

Education & Certifications

San Gabriel High School - High School Degree

Pasadena City College – Psychology

Human Resources Consultant Certification

Recruiting in Virtual World Certification

Recruiter Academy Certified Recruiting Certification

Professional References

Please refer to the reference / recommendation on my LinkedIn page:

https://www.linkedin.com/in/iwingtang17/

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