Teller with 10+ Years Banking Experience
Resume:
Gabriela Morales
Teller
Austin, TX *****
************@*****.***
A self motivated professional with an excellent track record in a high volume bank teller position. A strong commitment to quality customer service coupled with first-rate communication skills builds significant customer loyalty. Proven ability to handle a diverse customer base, resolve problems and process transactions quickly and accurately ensures increased productivity and efficiency. A reliable and trustworthy individual with an in-depth knowledge of banking products and services.
A trustworthy teller with over 10 years experience in a fast-paced financial environment. A team player with exceptional customer service skills, strong numeracy skills and a positive attitude. Proven track record in playing an integral part in achieving branch goals and contributing to an efficient and customer-focused work environment. A comprehensive knowledge of banking products and services facilitates the consistent achievement of teller referral targets. A dependable professional who provides outstanding customer service, efficiently processes a high volume of error-free transactions and consistently meets scorecard goals. An organized and fast worker with solid computer skills and a sound knowledge of cash management principles. Proven track record of successfully cross-selling bank products and services. Recognized as a hard working and adaptable team member who contributes to a positive work environment.
Work Experience
Amazon Fulfillment
Amazon.com-Austin, TX
May 2020 to July 2023
Associate
Personal Care Aide
AISD-Austin, TX
January 2018 to May 2020
jobs in the kitchen and babysitting,Taking care of young children. Teller
Bank of Costa Rica, Alajuela-Alajuela, Provincia de Alajuela March 2000 to April 2010
process range of retail and commercial transactions
● handle X daily financial transactions
● initiate and open new accounts
● issue cashier checks, money orders, currency orders
● order and activate ATM and debit cards
● activate fund transfers
● receive and verify loan and mortgage payments
● verify endorsements
● manage customer inquiries and complaints
● consult with customers on bank products and services
● identify and refer sales opportunities
● comply with all operational, security and control policies and procedures
● adhere to all reconciliation and balancing procedures
● assist with daily operation and balancing of ATMs
● processed paying and receiving transactions for all product types and services
● recorded all transactions in compliance with bank procedures
● cross-sold bank services and products to meet teller referral targets
● maintained a 97% teller balancing average
● met scorecard goals consistently
Customer Service Representative and Cashier
Gollo Furniture-Alajuela
January 1997 to February 2000
Teller and customer service support
Education
GED in Typing
Commercial School Alajuelense
January 1992 to 1997
Computer Operations Under Window, Excel, Environment Specialized Study Center
1997
Skills
• BANK TELLER (10+ years)
• CASH (10+ years)
• CASH MANAGEMENT (10+ years)
• CUSTOMER SERVICE (10+ years)
• DATA ENTRY (10+ years)
Additional Information
Technical Skills
● MS Word
● Relevant Bank Teller Software
● data entry skills
● numeracy skills
● cash management
● financial principles and practices
Core Competencies
● communication skills
● attention to detail
● customer service skills
● organization and planning
● problem-solving
● honesty
● reliability
● teamwork
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