Detail-Oriented Data & Administrative Specialist

KENYA D. STEFFANI

602-***-**** *************@*****.*** Glendale, Arizona

linkedin.com/in/kenyasteffani

PROFESSIONAL SUMMARY

Detail-oriented Support Specialist with over 15 years of experience supporting operations through accurate data entry, document management, and administrative support. Proven ability to manage high-volume information with precision, maintain data integrity, and support internal teams in fast-paced environments. Known for reliability, confidentiality, and strong organizational skills.

CORE SKILLS

Data entry and record maintenance - Document review and verification - CRM and database management - Microsoft Office (Excel, Word, PowerPoint, Outlook) - Information accuracy and quality control - File management and reporting

- Customer and internal support

WORK EXPERIENCE

Our Infinite Company

Retirement Benefits Specialist

March 2023- Current

● Enter, update, and maintain client retirement data across internal systems with high accuracy.

● Verify participant information, plan changes, and eligibility data to ensure compliance with regulatory and company standards.

● Perform routine audits and data quality checks to identify discrepancies and resolve errors promptly. State of Arizona

Department of Economic Security /Customer Service Representative II August 2024-September 2025

● Process high-volume client data entry and updates, ensuring accuracy and compliance with the agency guidelines.

● Review, verify, and document client information related to benefits eligibility and case status.

● Utilize multiple systems simultaneously to research, update, and resolve client records. Fastest Labs of Glendale

Marketing Director

November 2021- November 2023

● Managed and maintained customer databases, marketing records, and lead tracking systems with a focus on data accuracy.

● Entered updated campaign data to monitor performance and identify trends,

● Created and maintained spreadsheets and reports to support business and marketing operations. Homeless Engagement and Lift Partnership

Business Relations Liaison

March 2020- February 2022

● Maintained and updated client, employer, and partner database with accurate program participation data.

● Entered and tracked service outcomes, referrals, and engagement metrics for reporting purposes.

● Verified documentation and eligibility information while adhering to confidential requirements, Michael & Dawn Marie Rapport, PLLC

Personal Assistant

August 2019-February 2022

● Maintained calendars, correspondence, and internal records across multiple systems.

● Entered, organized, and maintained confidential client and legal case data with strict attention to accuracy.

● Managed digital and physical filing systems to ensure records were complete and up to date. EDUCATION

Associate of Arts (AA) Business

Glendale Community College Associate

Current Student Anticipated Graduation 2026

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