Assistant Manager + Lifeguard with Customer Service

Toni Lopez

**** ***** ******, ******, ** *****

559-***-**** *********@*****.***

Objective:

Seeking an entry-level position where my skills and qualifications will allow for promotional opportunities.

Skills:

Interact with individuals as well as a team player

Communicate effectively using layman terms and technical jargon as needed

Assisted in scheduling, interviewing, hiring and time management

Certified in CPR, AED as well as a lifeguard

Professional Experience:

Teacher (Teacher Manager) 11/2021-present

Northpark Community Church Fresno, CA

Provide customer service and assistance to clergy, staff and customers. Provide education to students based upon both spiritual and educational basis. Assist in resolving issues in a timely manner. Answer email, in-person and phones regarding general or student inquiries. Assist in scheduling, interviewing and hiring volunteers for classroom help. Complete and fill in timesheets for payroll for both employees and volunteers. Open and close classrooms on a daily basis. Check for items left behind. Report items to lost and found. Oversee operations on a daily, weekly and monthly basis that includes attendance sheets, feedback, items and etc.

Promoted to Manager in 2023

Promoted from Teacher’s Aide to Teacher in 2022

Lifeguard 05/2024-08/2024

Wild Water Adventure Park Clovis, CA

Opened and closed the pool each day according to scheduled hours. Regularly treated the pool with the correct amount of chemicals. Closely monitored activities related to the pool area. Identified any safety issues throughout shift. Directed swimmers out of water in dangerous conditions. Closely monitored weather reports to make sure guests remained safe. Organized and overseen pool parties for guests. Provided swim lessons and coached swim team activities. Maintained a clean and safe pool environment.

Education:

Clovis West High School, Fresno, CA-Graduated

References Available upon Request:

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