Teresa Miller
Phone: 717-***-****
E-mail: ********@*****.***
RELEVANT EXPERIENCE
Pack Wave Planner December 2006-Present
Geodis, Carlisle, PA
●Effectively and routinely produce work orders from SAP
●Run reports to keep track of and organize work orders
●Individually troubleshoot and research issues regarding work orders
●Use Cytrix to waive work orders
●Enter work orders into schedule and billing spreadsheets
●Effectively communicate errors found in work orders to the appropriate personnel
●Answer emails for customer requests in a timely manner
●Eliminated need for this position to be a 2 person job by being efficient, self-motivated and methodical
●Use a variety of software to maintain efficiency and communication with team members
●Attend WebEx meetings with customers and address their needs
Relevant Skills
Productivity software
Basic life support
SAP
Synapse
Microsoft Word, Excel, Teams and Outlook
macOS
Multitasking
Customer service
Webex
Typing and word processing
Medical billing and coding
Data entry
Education
GED
Carlisle Area School District, Carlisle PA