Assistant Waitress Royal Caribbean Group (Entry-Level)

PROFESSIONAL SKILLS

NISHA

SHARMA

Master Degree of Commerce

Samrat Prithviraj Chauhan Government College

Ajmer, Rajasthan, INDIA

A B O U T

E D U C A T I O N

Passionate and service-oriented individual

eager to join the cruising industry as an entry-

level crew member. Dedicated to creating

memorable guest experiences while fostering a

safe and enjoyable environment on board. Eager

to bring strong interpersonal skills, adaptability, and a commitment to excellence to a dynamic

team.

Exceptional customer service and communication

skills

Multilingual proficiency, fluent in English and Hindi Strong teamwork and collaboration abilities

Problem-solving and conflict resolution

Adaptability to fast-paced and multicultural

environments

Proficient in MS Office Suite, Typing

PROFESSIONAL SKILLS

Bachelor Degree of Commerece

Samrat Prithviraj Chauhan Government College

Ajmer, Rajasthan, INDIA

C O N T A C T

Contact No. : +917*********

Email Id : *****************@*****.***

Contact Place : Ajmer (305001) Rajasthan, INDIA

C E R T I F I C A T I O N

RSCIT (Rajasthan State Certificate In

Information Technology) by the Vardhman

Mahaveer Open University of Kota,

Rajasthan, INDIA

Certificate in MS Office by Indian Institute of

Skill Development

WORK EXPERIENCE

Guest Service Executive: March 2023 - Feb 2025

The Pug Mark—A Unit of Explore India Hotels & Resorts Pvt. Ltd. Delivered exceptional guest service in a high-volume environment.

Assisted in managing bookings and ensuring room readiness. Provided recommendations on local attractions and activities. INTERN: Jan 2022 - July 2022

Hotel Samode Palace-Samode 303806 Distt. Jaipur (INDIA) Assisted in guest check-in and onboard orientation processes. Supported event coordination, including themed parties. Handled guest inquiries and provided personalized service to enhance satisfaction.

Collaborated with team members to resolve guest issues efficiently.

Guest Service Associate: August 2022 - Jan 2023

Hotel Samode Palace-Samode 303806 Distt. Jaipur (INDIA) Greet and assist guests with check-ins, reservations, and special requests to ensure a seamless experience.

Provide personalized recommendations and handle inquiries to enhance guest satisfaction.

Coordinate with housekeeping and maintenance teams to ensure rooms meet high-quality standards.

Diploma in Hotel Management 2025

Ananta Institute of Hotel Management and Allied

Studies, Jaipur, Rajasthan, INDIA

Contact this candidate