TEVAN MAGUIRE JAMES
Boise, ID ***** 208-***-**** ***********@*****.***
SUMMARY OF QUALIFICATIONS
Results-oriented professional with a strong foundation in technical diagnostics, customer service, and consultative problem-solving. Proven ability to quickly master complex product knowledge, manage inventory, and guide clients through detailed service and acquisition processes. Seeking to leverage expertise in technical troubleshooting, effective communication, and efficient transaction processing to excel as a Cell Phone Sales Associate and drive successful customer engagements.
PROFESSIONAL EXPERIENCE
BOISE SCHOOL DISTRICT Boise, ID
Appliance Repair Technician 2022 – 2025
● Technical Troubleshooting: Implemented systematic diagnostic protocols to pinpoint complex mechanical and electrical issues, demonstrating a strong aptitude for analyzing and resolving technical failures (directly transferable to phone diagnostics).
● Inventory Management: Managed procurement and maintained inventory of critical repair components, ensuring immediate availability and meticulous record-keeping
(analogous to accessory and device inventory control).
● Client Service & Communication: Collaborated directly with kitchen and administrative staff to troubleshoot equipment issues, explaining technical problems and communicating repair progress clearly to internal clients.
● Process Management: Managed preventative maintenance schedules, maximizing equipment performance and reliability.
IDAHO LUMBER Hailey, ID
Yardman & Rental Sales Associate 2019 – 2022
● Consultative Customer Engagement: Assisted clients throughout their projects, advising on and securing the necessary materials and supplies by understanding their needs and project scope (analogous to understanding customer device needs).
● Transactional Proficiency: Processed high-volume rental sales transactions and entered detailed customer information using computer systems, maintaining accurate records and handling rapid customer inquiries.
● Logistics & Inventory: Coordinated closely with vendors and managed materials inventory, demonstrating product knowledge and ensuring timely product availability. MARK MASIAK Hailey, ID
Apprentice Carpenter 2015 – 2018
● Technical Comprehension: Gained an in-depth, hands-on understanding of residential construction, which required strict adherence to technical blueprints and specifications.
● Product Specification: Developed expertise in the selection and application of various building materials, focusing on fitting the right product to a specific design requirement.
️ TECHNICAL SKILLS & CORE COMPETENCIES
● Core Competencies: Strong analytical aptitude, Consultative Problem-Solving, Effective verbal and written communication, Client Relationship Building, Negotiation skills, and Attention to Detail.
● Software Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook); Experience with inventory management and point-of-sale (POS) systems.
● Technical Aptitude: Demonstrated ability to learn complex technical products and processes quickly (diagnostics, repair, specifications).
EDUCATION
COLLEGE OF WESTERN IDAHO Boise and Nampa, ID
● General Education coursework completed.
● Incomplete Associate of Applied Science (A.A.S.), focus on Cybersecurity (demonstrates interest in technology).