Data Control/Administrative Professional with Data Entry Expertise

Melanie Mauldin Garnand

PO Box ***, Graysville, TN 37338

(M) 423-***-****

OBJECTIVE: Desire a position using my qualifications and experiences with opportunities for training and advancement.

SPECIAL SKILLS: Many years of experience with various computer programs, including Microsoft Office Suite, GOM, Basware, Oracle, SofCare, Meditech, McKesson HPF/Horizon, 3M HDM, Invision, Adobe, BPS, Maximo and Sovee Translation software.

QUALIFICATIONS: Able to work well with others, willing to learn new skills, responsible, efficient, productive, detail-oriented, creative, excellent attendance record.

EXPERIENCE:

Sep 2019 to Dec 2025 Data Control Clerk, Nokian Tyres

Dayton, Tennessee

Responsible for all aspects of data control, which involves maintaining, organizing and processing data to complete spreadsheets and reports that are distributed throughout the corporation, which includes factories in Finland, Romania, and Spain; compiling reports from written and electronic sources; submitting purchase requests; receiving orders in the system; requesting quotes; submitting invoices to AP system; completing and distributing weekly and monthly inventory reports; assisting the storeroom, maintenance, quality and production areas as needed with various computer and clerical tasks.

June 2015 to July 2019 Dispatcher/Scales Operator, Santek Waste Services

Chattanooga, Tennessee

Responsible for dispatching of front loader and residential routes; addressed customer complaints regarding missed pick-ups; assignment of new stops/customers to the various routes; prompt completion of routes in the Trux program for billing; generated reports that provided data that I entered on spreadsheet utilized by management.

Feb 2014 to July 2014 Customer Support Clerk, Firma8 through Advantage Staffing

Chattanooga, Tennessee (temporary position)

Proofing of transcripts; language research; transcription; converting Word documents into Excel documents; updating websites.

Nov 2013 to Mar 2014 Receiving Clerk/Administrative Assistant at ADM/Southern Cellulose through Express Employment Services

Chattanooga, Tennessee (temporary position while employee was on medical leave – 11/2013 to 1/2014, 2/2014 to 3/2014)

Receiving material into Maximo; requesting quotes from vendors; writing purchase orders; ordering material; Payroll; Human Resources; answering phones; filing.

Nov 2012 to Jan 2013 Warehouse Associate at Amazon, Integrity Staffing Solutions

Chattanooga, Tennessee (temporary position through the holidays)

Responsible for packing orders during 2012 peak holiday season; meeting production standards; maintaining a safe work environment.

May 2012 to Jan 2013 Insurance Agent, Liberty National Life Insurance Company

Chattanooga, Tennessee

Responsible for selling life and supplemental health insurance to individuals and worksites; counseling and advising prospects and policyholders on matters of protection and coverage; identifying prospective customers using established lead methods; training new agents in the sales process.

April 2010 to Oct 2011 Contracted Administrative Assistant, Unit 2 Receiving Warehouse, Watts Bar Nuclear Plant

Spring City, Tennessee (contract honored)

Responsible for accuracy of BPS and Maximo electronic inventories by performing audits of the inventory transactions; issuing electronic/manual material requisitions out of BPS and Maximo; filling in for absences in Procurement Office; entering purchase order information into BPS; transmitting completed material requisitions to Document Control for scanning into EDMS.

Aug 2008 to Jan 2009 Coding Specialist, ContinuCare Health Services

Chattanooga, Tennessee

Responsible for review of admission packets to determine ICD-9 diagnosis codes; completion of non-clinical OASIS documentation for all admissions; completion/printing of the Physician Certification document (a.k.a., the “485”) for physician signature; chart assembly.

Feb 2006 to Aug 2008 Reimbursement and Coding Specialist, HIM Department, Erlanger Medical Center

Chattanooga, Tennessee

Responsible for reviewing inpatient records to determine the ICD-9 diagnosis and procedure codes; querying physicians for clarification of incomplete and/or missing documentation that was substantiated by the clinical/diagnostic findings in the chart.

Jan 2005 to Nov 2005 Receptionist/Front Office Clerk, Dayton Family Practice

Dayton, Tennessee

Responsible for scheduling patient appointments within the office, as well as setting up appointments for outpatient testing to be done at other facilities; insurance verification; chart prep/assembly; faxing; release of information; transcribing letters/memos; accounts receivable.

Mar 2002 to June 2004 Director of Medical Records/HIPAA Compliance Officer, Life Care Center of Cleveland

Cleveland, Tennessee

Responsible for all aspects of the department, including assembly and analysis of discharged medical records, ICD-9 coding, participated in preparing for Joint Commission Accreditation and implementation of new HIPAA guidelines; assisted the Admissions department and the Skilled Wing Coordinator with the admissions process; attended weekly Medicare meetings to discuss care plans and discharge planning for skilled and ICF patients, as well as weekly chart audit meetings to ensure Medicare compliance.

May 2001 to Mar 2002 Medical Records Coordinator, Chattanooga Outpatient Center

Chattanooga, Tennessee

Supervisor of the Medical Records Department; assistant to the radiologist; responsible for all aspects of the department, including release of information, transcription and filing, as well as assisting in the preparation and completion of a successful Joint Commission survey.

EDUCATION:

1998 Graduated from Tennessee Wesleyan College with a Bachelor of Applied Science degree in Health Care Management.

1992 Graduated from Roane State Community College with an Associate of Applied Science degree in Medical Records Technology.

REFERENCES: David Korda, Plant Manager, Nokian Tyres Email: *****.*****@***********.***

Cell: 865-***-****

Kellye Bishop, Production Planning, Nokian Tyres Email: ******.******@***********.*** Cell: 423-***-****

David Templeton, Production Supv, Nokian Tyres Email: *************@*****.*** Cell: 423-***-****

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