Versatile Operations Leader Supply Chain Expert
Resume:
Louis Castillo
************@***.***
Whittier, Ca. 90604
OBJECTIVE
To work with a company that can benefit from my versatile abilities, bilingual, results-oriented operations professional with deep-rooted business sense and 30+ years of proven management expertise in all areas of Supply Chain, Distribution, Transportation and Logistics. I have experience managing both small and large operations, Union and non-Union, with an emphasis on safety, sanitation, accuracy and production. I bring the ability to reverse negative trends and initiate cost-containment measures by implementing process improvements that increase productivity with bottom-line results. Additionally, I am a passionate and dedicated leader that is well-versed in hiring, training and developing diverse teams. I use out-of-the-box thinking and foster an open-door policy to build relationships that lead to success.
PROFESSIONAL EXPERIENCE
Ammega Group
06/20 – Present
Warehouse Manager
Managing a 675 sqft distribution facility for our manufacturing of belts, fire, food hoses and couplings.
Managed day to day Operations for CSR and Warehouse team
Managed all activities in both shipping and receiving, controlled labor and shipping cost.
Set and Managed established goals created by the company, reaching each goal by over 23% or more. While reducing overtime and lowering shipping cost as well as reducing error ratio.
Made GOLD distribution (top performance) for the past 4 years.
Reduced injuries by 42%, making the distribution #2 in safety out of 11 distributions
Unis 3PL
7/17– 05/20
Operations Manger
In charge of three accounts BevMo, Vita Coco and Vista Vision in 1 million square foot building.
Managing 4 supervisors, and teams 60+ employees in each departmð
Processing orders for selection/ delivery with each department averaging 20 to 30,000 cases
Setup racking for new customer’s needs and setup item placement to select efficiently
Maintained a close relationship with exciting and new customers
VernonRTC /Individual Food Service Warehouse 01/2013 05/2017
Warehouse Director Operations
Managed warehouse and transportation team, in a warehouse of 850, square feet building and an off-site facility of 20,000 feet with 33 order selectors.
Oversaw Assistant Warehouse Manager, Transportation Manager, Inventory Manager and 20 Delivery Drivers, while maintaining a positive atmosphere and selecting an average of 50,000 cases daily.
Worked directly with the President to develop strategies to meet or exceed aggressive corporate goals.
Accomplishments include:
oRedeveloped SOP’s in both warehouse and transportation that helped reduce over-time and increase efficiency.
oRe-slotted the warehouse to increase efficiency and improve warehouse capacity.
oReconfigured the warehouse set-up for both shipping and receiving to improve thru-put.
oReconstructed the driver’s routes which led to lower over-time, decrease in fuel cost and decrease in cost per case.
oAccomplished meeting or beating budget goals.
oAccomplished to remove yearly inventory audits through cycle counting and new procedures saving the company an average $57 thousand yearly.
Unified Grocers / Supervalu
12/2007 – 11/2012
Warehouse Operations Manager
Supervised three shifts with a crew of two managers, eight Supervisors and approximately 225 employees in both shipping and receiving in a 700,000 building and 200,000 additional building for storage and seasonal items.
Accomplishments include:
oHelped to restructure slots to maximize efficiency and reduce cost per case and damages.
oImplemented changes to create safer environment that reduced injury rate from 75% to 35%.
oDeveloped a strong supervisory team as well as a strong team of hourly employees.
oAble to meet or beat budget goals, that the team was able to receive a bonus that they have not seen in five years.
Wine Warehouse
03/2005 – 10/2007
Assistant General Manager
Managed night crew with two supervisors, one lead and a crew of 60 employees.
Oversaw training and hiring for employees and drivers through temp agencies and traditional channels.
Accomplishments include:
oImplemented several spread sheets to measure efficiency both in productivity that increased from 60+% to 90+% and accuracy that improved from 13 errors to 4 errors per night.
oImplemented several safety procedures that helped lower injuries by 50% and enhanced attendance policy that helped control our labor.
oWorked directly with sales reps and customer service to achieve a high score from customers; we were rated “9” consistently on a 10-point scale.
Progressive Logistic Services LLC
12/2000 – 02/2005
FACILITY MANAGER
Managed five supervisors and a team of 125 employees, maintained strong relationship with customers Accomplishments include:
oAchieved projected budget goals set by the company.
oLowered overtime from 30% to 5%.
oHeld the highest retention throughout the company and maintained safest location for three years in a row.
Smart and Final
09/1990 –12/2000
OPERATIONS MANAGER
Managed two manager six supervisors and 218 employees by enforcing company policies, delegating work assignments to supervisors/employees and keeping inventory under control.
Accomplishments include:
oHelped lead the Gold System to supervisors and order selectors.
oCreated new audit procedures for the management team that improved productivity and improved customer service.
oCreated a program to help maintain a high-level sanitation and MHE.
EDUCATION
Cerritos College, Norwalk Ca. - Courses in Business Administration
LANGUAGES
English and Spanish (Speak/Write)
SKILLS
Computer knowledge, ten key, public relations skills, light bookkeeping, leadership, Microsoft Excel, Microsoft Word, Microsoft Outlook, RF Scanners, WMS, TRICEPS, TARGET and FSMA Certified (Food Safety Modification Act).
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