Dynamic Front Desk Sales & Guest Services Professional
Resume:
Nina Bisignaro
Norristown, PA *****
******************@*****.***
Willing to relocate to: Valley Forge, PA
Authorized to work in the US for any employer
Work Experience
Front Desk Sales Associate
Hand and Stone Massage and Facials Spa-Oaks, PA
October 2017 to February 2021
Front Desk Sales Associate Hand & Stone Massage
• Welcomed clients, managed appointments, and ensured a seamless check-in and check-out experience.
• Consistently sold 15–20 monthly memberships, generating over $1,200+ in recurring monthly revenue and exceeding sales goals by up to 25%.
• Recognized as a top performer for converting walk-in clients into long-term members through personalized service and upselling techniques.
• Balanced administrative responsibilities — scheduling, payments, phone inquiries — with commission- based sales to drive both customer satisfaction and business growth. Head Hostess/Server
Taphouse 23-Bridgeport, PA
January 2014 to September 2017
Head Host & Server Tap House 23
• Supervised host team, created weekly schedules, and delegated responsibilities to ensure smooth front-of-house operations.
• Managed reservations and optimized seating to balance guest satisfaction with efficient table turnover in a high-volume environment.
• Oversaw all TVs and music for the bar and restaurant, maintaining a lively, guest-focused atmosphere during sporting events and peak hours.
• Delivered full-service dining, upselling food and beverage specials to increase sales and enhance the guest experience.
• Trained and mentored new hosts and servers, promoting consistent service standards and teamwork.
• Recognized for strong multitasking, problem-solving, and leadership during peak service hours. Sales Associate/Cashier
Hollister Co-King of Prussia, PA
August 2012 to June 2014
Sales Associate at Hollister Co.
At Hollister, I helped create a fun and welcoming shopping experience for every customer. My role included greeting shoppers, offering style advice, handling purchases at the register, and keeping the store organized and on-brand. I enjoyed working as part of a team, supporting sales goals, and making sure customers left happy and confident with their choices. Education
High school diploma
Pope john Paul II-Royersford, PA
September 2010 to June 2014
High school diploma or GED
Skills
• Social media marketing
• Order Picking
• Data-driven decision making
• Photo editing
• Writing skills
• Constant Contact
• YouTube
• Warehouse Experience
• Social media content creation
• Cashiering
• Hospitality
• Content writing
• Cooking
• Serving
• TypeScript
• Host/Hostess
• Social media brand management
• Social media strategy
• secretary
• Processing cash transactions
• Web writing
• Photography
• Cleaning Experience
• Community engagement
• Canva
• Video shooting
• Journalism
• Time management
• Food Service
• Bartending
• Customer service
• Typing
• Retail Sales
• Sales - Sales experience (3-5 years)
• Cash Handling
• Leadership
• Content creation
• Social media engagement
• Food service management
• Assembly
• POS
• Microsoft Word
• Kitchen Experience
• Territory management
• Delivery Driver Experience
• POS systems
• Data analytics tools
• Social media trend analysis
Languages
• English
Certifications and Licenses
Food Handler Certification
Driver's License
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