Home-Based Call Support & Records Management Specialist

TERESE SHERMER JACKSON

Soper, OK • 210-***-****

PROFESSIONAL SUMMARY

Experienced accounting and administrative professional with 20+ years supporting financial operations, bookkeeping, payroll, human resources, and office management across nonprofit, government, healthcare, and private-sector environments.

CORE SKILLS

Accounting & Bookkeeping • A/P • A/R • General Ledger • Bank Reconciliations • Payroll • Benefits Administration • HR Support • Budgeting • Cash Management • Financial Reporting • QuickBooks • Excel • Microsoft Office • ADP • Paychex

• Paycom • Oracle

PROFESSIONAL EXPERIENCE

Boswell Animal Kare – Boswell, OK

Administrative / Front Office Support Aug 2020 – Present

• Schedule appointments for a high-volume veterinary clinic supporting four doctors

• Manage phones, billing questions, A/R collection calls, and client support Congregation of Divine Providence – San Antonio, TX Bookkeeper Aug 2007 – Jul 2012

• Managed general ledger, A/P, A/R, bank reconciliations, and deposits

• Prepared financial reports and maintained QuickBooks records Oklahoma State Department of Health – Oklahoma City, OK HR Specialist II / Accounting Technician II Jan 2004 – Aug 2006

• Administered benefits for 72 counties; ensured HIPAA, IRS, and state compliance

• Processed treasury deposits, refunds, A/P, and financial reports Macon Heritage Foundation – Macon, GA

Business & Property Manager May 1998 – Feb 2003

• Oversaw accounting, payroll, HR, budgeting, and Section 8 housing for 26 properties

• Reconciled 13 bank accounts and managed vendor contracts EDUCATION & RECOGNITION

Rose State College – Coursework

Santa Rosa Medical Center – Radiological Technology Coursework Circle of Excellence Award – 1994

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