Customer Service & Operations Professional

Paris Washington

*** ***** **, ************, **, United States, 317-***-****, *******************@*****.***

PROFILE Dynamic and detail-oriented professional with experience at Regal Cinemas and FedEx Warehouse,

Exeelling in customer service, cash handling, and package handling. Proven ability to manage time

effectively and collaborate within teams. Recognized for maintaining a clean and organized environment,

enhancing customer satisfaction while ensuring accurate transaction processing. Strong skills in heavy

lifting and problem-solving.

EMPLOYMENT HISTORY

Jan 2024 — May 2024 Cashier, Regal Cinemas ‘Avon, IN

+ Processed customer transactions efficiently using point-of-sale systems,

Assisted customers with inquiries and provided information about movie schedules and promotions.

Maintained cleanliness and organization of the concession area to enhance customer experience.

Managed cash drawer, ensuring accuracy in cash handling and reconciliation at

shift end.

Restocked and organized merchandise in front lanes.

ct 2024 — Jun 2025 Package Handler, FedEx Warehouse Plaingield, IN

+ Loaded and unloaded packages from delivery vehicles timely.

Sorted packages based on destination and delivery requitements.

Followed safety regulations to maintain safe work environment.

Used hand-held scanners to accurately track item movements,

Removed jams and unblocked conveyor system to maintain flow of goods.

EDUCATION

Jul 2020 — Jun 2024 High School Diploma, Ben Davis High School Indianapolis, IN

3.8GPA

Extracurricular Activities: Track and Field, Girls Flag Football, Member of Giant Kingdom, Show Choir,

and was a Boys Football Manager (3 years)

Elected Captain of BD Gils Flag Football (2 years)

SKILLS Heavy Lifting Experienced Cash Handling Experienced

Customer Service Experienced Team Collaboration Expert

‘Time Management Expert Patience and Empathy Expert

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