Data Entry Specialist with 10+ Years Experience

JOVAN ABDUL

Data Entry Specialist

********@*****.*** Indio, 92201, CA 760-***-****

Summary

Detail-oriented Administrative Professional with over 10 years of experience in data management and client services. Proven expertise in utilizing MS Office Suite to create and maintain accurate records, alongside optimizing workflow processes. Recognized for effectively resolving customer inquiries and enhancing operational efficiency, contributing to a seamless customer experience. Committed to leveraging strong organizational skills and attention to detail to excel as a Remote Data Entry Specialist, ensuring meticulous data entry and management aligned with company standards.

Work Experience

CLIENT SERVICES REP/HR ASSISTANT, Parallel Marketing, Inc, Corona 08/2021 – 02/2022

Collaborated directly with clients to devise tailored strategies for enhancing their brand presence in the Southern California region

Facilitated customer interactions regarding order requests, service updates, product tracking, and billing inquiries

Trained cross-functionally to oversee comprehensive components of the customer experience lifecycle from initial contact to final delivery and installation Partnered with the Junior Customer Account Department Manager to actively participate in hiring, onboarding, and training new employees

Processed onboarding paperwork for new hires and rehires with meticulous attention to detail

Handled sensitive and confidential employee information with utmost discretion and integrity

Guided new hires through orientation, elucidating documentation requirements to streamline HR processes

Evaluated and filtered resumes from prospective job candidates to identify top talent Reviewed organizational policies and suggested improvements to enhance recruitment and hiring initiatives

Onboarded new employees into time reporting and payroll systems seamlessly Rectified payroll discrepancies by voiding checks and issuing stop payment orders as required

Systematized and maintained payroll documentation by entering data, correcting errors, calculating, and gathering pertinent information

ADMINISTRATIVE ASSISTANT I, US Department of Transportation, Washington 11/2008 – 04/2009

Crafted presentations and various documents using MS Office suite, including Word, PowerPoint, and Excel, in alignment with Safety Management System (SMS) requirements

Coordinated meeting schedules and facilitated travel arrangements, alongside managing Travel Expenditures and Reimbursements

Conducted research, compiled data, and prepared reports for consideration by executives, committees, and boards

Organized and scheduled appointments, creating agendas through Outlook Prioritized and managed multiple concurrent tasks while addressing requests from senior management

Enhanced client communications by directing calls to appropriate staff members efficiently Monitored and maintained office supply inventory, initiating orders when supplies were low Acquired valuable skills in spreadsheet creation and utilized advanced features like pivot tables and PowerPoint presentations effectively

Leveraged MS Office to compose, prepare, and revise correspondence and documents in the Pipeline Hazardous Materials sector

DMV SPECIALIST, Virginia Department of Motor Vehicles, Leesburg 04/2002 – 03/2006

Obtained training and certification from HR to elucidate technical functions of the role Interpreted, explained, and applied Motor Vehicle Codes, laws, regulations, policies, and procedures adeptly

Executed CSC opening/closing procedures as the key holder in the Branch Service Center, including assignments of decals, petty cash management, deposits preparation, and security system setup

Performed various functions such as front counter assistance, information provision, camera operation, road tests, and document verification De-escalated customer concerns effectively while maintaining a calm and friendly demeanor

Compiled photographs with printed license information to generate completed documentation

Prepared reports detailing overdue accounts, license suspensions, and issuances Maintained accurate general ledger records and performed cash register operations with precision

Demonstrated proficiency in typing, phone etiquette, and balance sheet reconciliation Utilized Microsoft Word and PowerPoint extensively for documentation and communication

Verified application data and account information against legal documentation to ensure accuracy and integrity

Education

BBA, Business Administration, SHENANDOAH UNIVERSITY, Winchester, VA 09/2009 – 08/2011

Associate of Science, Science Pre-Medicine, NORTHERN VIRGINIA COMMUNITY COLLEGE, Annandale, VA

08/2001 – 08/2003

Skills

Business Administration MS Office Word PowerPoint Excel Safety Management System (SMS) Outlook Microsoft Access Windows QuickBooks EMR systems Banking GAAP Accounting software Data entry Management Paychex Debits & credits General ledger accounting Account reconciliation Analysis skills Google Docs Cash handling Sales Social media management Guest services ICD coding Microsoft Office Pipeline Hazardous Materials Motor Vehicle Codes HRIS QUICK BOOKS GRAPHIC DESIGN PROGRAMMING LANGUAGES General ledger reconciliation Balance sheet reconciliation Editing Microsoft Word Microsoft Powerpoint Front desk Software Client Services HR Assistant Customer service Medical terminology Medical records ICD- 9 Data collection Clerical experience Supervising experience Telecommunication Payroll Data analysis skills Office management Management Organizational skills Analysis skills Sales Guest services Communication skills Care plans Hospital experience Project scheduling Medical billing Front desk Compile Data Service Excellence Determined Potential Communicate With Customers Facilitate Travel Arrangements Legal Documentation Determine New Hire Orientation Scheduled Appointments Competitive Analysis Typing 25+ words per minute Laptop or PC Self-Motivation Following directions Internet access MAC Android IOS Administrative Human Resources Warehouse

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