Operations & Strategy Leader with Retail/Developments Expertise

Micheal T. London

*** ****** **

McKinney, TX ***71

Cell Phone 214-***-****

**************@*****.***

Summary:

Responsible and accountable executive leadership positions in business strategy planning, operational process design and implementation, sourcing and supply chain management, internal/external logistics, international business development, real estate development, construction and facilities management, capital planning and resource utilization . Management with expertise in team development, budgets and P&L management, vendor relations, project management, organizational development, process audits and reporting. A key corporate leader which recognizes the value of employee contributions and growth while pursing the corporate vision and initiatives.

EDUCATION:

MBA, International Business, The University of Tennessee B.S. Construction Science, The University of Oklahoma. Professional Experience:

Organizational Consulting ( Business Strategies, Processes and Efficiencies) June 2014 – Current

• Operational and business systems evaluation, design, dashboarding, interface and reporting

• Asset and real property portfolio strategy and management

• Supply chain modeling

• Logistic plan – to include partner evaluations, transportation, warehousing, systems, and cost structures

• Construction and Facilities program management team structure and process development

• Lease Administration systems, vendor management, corporate systems integration and reconciliation

• Accounting system interface, coding, and reporting

• Financial forecasting for capital expenses and future portfolio growth

• HR resource needs analysis to drive long term return 360 Painting of Greater Nashville - Interim GM contract October 2020 – November 2022

• Marketing/Sales planning

• Operational process development

• Financial planning

• Long term strategic planning

• Exit strategy planning and execution

Bonded Filter Co, LLC / Gemini Investors August 2016 – July 2017 Senior Vice President

• Strategic growth planning and structure development

• Systems integration and optimization

• Manufacturing and delivery optimization

• Organizational change management in the Service channel to align with corporate strategies, manufacturing and service offerings

• Technology development to reduce service time and maximize resource efficiencies

• Management development

• Life Cycle sales partnering to provide the best customer experience

• P&L management and cost reduction

• Continuous training and improvement programs

• Customer Service partnership development

Check into Cash, Inc./ US Money Shops/Jones Management, Cleveland, Tennessee Vice President, Corporate Development, Operations & Facilities August 2004 – May 2014 Areas of responsibility included an International Real Estate portfolio, Lease Administration, Construction, Facilities and Maintenance, Procurement, Product Development & Life Cycle Management, M&A integration, and Strategic Corporate Planning. Responsible for executing the corporate plan which included years of 200+ new facilities per year, while managing the portfolio of 1500 locations, all Corporate/Regional/International office facilities and data centers, international development strategies and new business growth planning. This includes all real estate processes, business functions and products, store relocations, facility programs, proto-type design management, maintenance – ongoing and annual contracts, life safety/security, lease administration, new product development and integration, all FF&E procurement and manufacturing, supply chain and logistics management, and Operations group partnerships. The key to success is to develop the departmental plans to meet the needs of the business, while balancing the economic impact of department needs with measurable contribution thru the process. Structured systems are critical to manage head count, control processes, and meet the established plan.

• Real Estate portfolio and development management

• Construction and Facility management

• Supply chain and logistics forecasting, planning and cost analysis

• Merchant services

• Warehousing economies

• Develop strategic plan to meet organization goals

• Psychographic and Demographic analysis

• Competitor analysis and product forecasting

• Personnel training and on-going development

• Process flow and electronic tracking for development and business management

• Internal customer/client relations

• Process review, cost reduction planning, and contract negotiations

• Internal partnering to produce value add results

• Manage Operational goals via established benchmarks and matrix

• Life cycle management

• Maintain a solid industry reputation with an expert knowledge base Mikron Construction Solutions, Inc., Irving, Texas Vice President, Construction May 2003 – August 2004 Responsible for structuring, developing and managing the business strategy and plan. The business units included a full service electrical contracting division which was in business for over 25 years and an expansion division comprising drywall, paint, and carpentry trades. The target market was retail and other tenant interior projects, including ground-up strip centers.

• Determine target clients and partnerships

• Develop labor cost models to share non-technical labor between trades to reduce costs

• Sales and Marketing initiatives to market the new division, along with the project benefits of controlling the trades which dictate the pace of a project and impact the schedule and profits.

• Monitor cash flow and accounts payables to balance and outpace liabilities. DAVACO, Inc., Dallas, Texas

Director of Operations/Construction Services and Project Management September 1997 – May 2003 Responsible for the Sales and Marketing, long term planning, development, budgeting, personnel, client relations, and business performance for one of the major retail service organizations. All major segments of the retail industry were served from discount through high end retail apparel and restaurants.

• Developed and organized the new construction division

• Double sales revenues in a two year period

• Managed all operations functions, including estimating, fixture design and installation, general construction, program management, construction management, supply chain management and real estate

• Accountable for a $50 million sales budget as a start-up and fast growth division

• Planned and developed internal technology to bring efficiency to the process

• Evaluated projects to determine feasibility and integration into the company format

• Strategic relationships with vendors and suppliers to maximize returns

• Developed and updated business plan to reflect corporate vision

• Employee relations and feed back

• Stayed interactive with customers at all levels to guarantee corporate support This position allowed me to bring together all my skill sets to manage a growth company which focuses on the retail store design, development and construction environment. Through internal services, we provided a turn-key retail solution for the management and execution of programs. In addition, national store remodels and roll-out programs were planned, sequenced, tracked and executed with great efficiency in the US and other world markets. Tandy Corporation/Radio Shack/Computer City/Incredible Universe, Ft. Worth, Texas Sr. Manager – National R/E Development/Sr. Project Manager April 1994 – September 1997 Responsible for all aspects of the design, real estate development, estimating, construction and project management groups; including coordinators, permit processors, and vendor store products.

• Managed the process and functions necessary for all new, relocated and remodeled stores

• Held a seat on the Real Estate committee to evaluate properties

• Lease review and negotiations

• In-house architectural design/coordination

• Managed national product and service contracts

• Coordination and execution of corporate special projects

• Manage internal manufacturing plants to forecast, supply and transport product to meet plan

• I personally led the team which planned and executed the 4800 store roll-out of the store-within-a-store concept between Tandy/Radio Shack and Sprint PCS

Western Division Construction Project Manager – Computer City Division Responsible primarily for all new store development in the western half of the United States and Canada, including Alaska and Hawaii.

• Lease negotiations

• Site review and approvals

• City P&Z approvals

• Budgets

• Design team coordination

• Bidding

• Manage all construction phase issues ( LL and Developer)

• Facility maintenance through warranty period

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