Customer-Focused Administrator with Tech aptitude

Location:

Phoenix, AZ

Salary:

21-25hr

Posted:

January 06, 2026

Contact this candidate

Resume:

CONTACT

Address : Maricopa, AZ *****

Phone : 520-***-****

Email : ****************@*****.***

WWW : Bold Profile

SKILLS

Creativity

Leadership

Organization

Problem solving

Teamwork

LANGUAGES

Spanish

Native or Bilingual

PROFESSIONAL SUMMARY

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

WORK HISTORY

Online Grocery Shopping, 01/2020 to 10/2025

Walmart Inc - Show Low, AZ

Accurately picked items for online orders using a handheld device, ensuring quality and freshness.

Packed items carefully to prevent damage and ensure a pleasant unboxing experience for customers.

Monitored inventory and notified the supervisor about stock-outs or other issues.

Reviewed and executed customer substitution preferences when specific items were not available.

Loaded orders into customer vehicles, offering excellent customer service.

Confirmed identification and orders before releasing goods to customers.

Activation Specialist, 01/2022 to 01/2024

Nuvei - Scottsdale, AZ

Installed and maintained hardware, operating systems and software programs.

Troubleshot and solved hardware, software and connectivity issues.

Educated end-users about new systems.

Made recommendations to clients and management as needed.

Assisted Server Engineers by taking care of basic tasks like creating user-profiles and monitoring updates and backups.

Communicated with clients to diagnose technical issues.

Provided step-by-step instructions to fix technological issues.

Provided backup solutions whenever necessary.

Provided training sessions for new hardware or software products.

Accessed instruction manuals to help users utilize their software or hardware properly.

Kept detailed logs of client problems, solutions, and customer satisfaction.

Customer Care Representative, 10/2020 to 04/2021

CVS Caremark - Chandler, AZ

Processed prescription orders accurately while adhering to regulatory guidelines and company policies.

Resolved customer inquiries and complaints through effective communication and problem-solving techniques.

Collaborated with cross-functional teams to enhance customer service delivery and operational efficiency.

Developed and maintained detailed reports on customer interactions, ensuring compliance with quality standards.

Led initiatives to streamline workflows, reducing response times and increasing service quality across the department.

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Assistant Manager, 01/2005 to 01/2012

Johnny Rockets - Tempe, AZ

Recruited, hired, and trained staff.

Managed costs and maintained financial records.

Ensured compliance with health and safety regulations.

Worked with kitchen staff and Servers to ensure smooth operation of the business.

Monitored budget and ensured customer satisfaction.

EDUCATION

High School Diploma, 08/2023

Penn Foster University

Diploma Received