Operations, Project Management, Account Management

Debbie Shine

Operations & Project Management Leader

Remote Nationwide Travel

********@*****.*** 713-***-**** linkedin.com/in/debbieshine PROFESSIONAL SUMMARY

Operations and Project Management leader with extensive experience directing large-scale, multi-location retail operations across 48 states. Proven expertise in store planning, remodel execution, floorplans, and schematic compliance. Trusted partner to executive leadership with hands-on operational leadership across logistics, finance, training, and customer-facing functions.

CORE COMPETENCIES

Operations Management • Project & Program Management • Store Planning & Remodels • Schematic Execution • Vendor & Stakeholder Management • Remote & Field Leadership • Process Improvement • Training & Performance Management PROFESSIONAL EXPERIENCE

National Director of Service Operations – Action Imports Inc., LP Remote / Nationwide Travel

March 2022 – January 2026

• Led national service operations across 48 states, supervising end-to-end operational workflows

• Traveled extensively to deliver hands-on training, audits, and in-store execution support

• Partnered directly with the COO to manage shipping, receiving, purchasing, invoicing, and collections

• Supervised customer relations, account management, and corporate communications

• Implemented standardized processes to improve consistency, efficiency, and scalability National Account Manager – The Instore Group, LLC Remote March 2020 – March 2022

• Managed 9 national accounts supporting approximately 2,800 retail locations

• Directed district managers and supervised approximately 3,500 field staff nationwide

• Led large-scale, multi-site project execution and client communications Account Manager / Project Manager – Strategic Retail Solutions Remote May 2016 – March 2020

• Led multi-location retail projects including store planning, remodels, and schematic execution

• Coordinated timelines, vendors, and field teams to ensure on-time delivery Business Owner / Founder – ourShinedesigns Remote April 2005 – Present

• Founded and operated an online interior design and handmade home décor business

• Managed ecommerce operations, customer experience, logistics, and financial tracking TECHNICAL SKILLS

Microsoft 365 Suite (Excel – advanced reporting, data analysis, dashboards; PowerPoint – advanced training and video presentations), Google Workspace, Adobe Photoshop, Splashtop, SonicWall, Quick Assist

Contact this candidate