People-Focused Cannabis Industry Assistant

Phaedra "Phay" Fayad

**** *** ** ** • Warren, OH 44483

Phone: 864-***-**** • Email: ************@*****.***

Professional Summary

Friendly, people-focused individual with experience in retail, caregiving, and volunteer roles. Passionate about the cannabis industry with knowledge of strains, effects, and product usage. Reliable, approachable, and skilled at building rapport with customers. Seeking a part-time role in a positive workplace where I can learn, show reliability, and support the team in whatever way is needed.

Core Strengths & Skills

• Customer Service & Support

• Cannabis Product & Strain Interest

• Cash Handling & POS Familiarity

• Communication & Customer Engagement

• Patient, Friendly, Approachable Demeanor

• Basic Computer Use • Quick Learner

Experience

Volunteer Hearts and Paws Project — Warren, OH (2025–Present)

• Assist staff and support animal care.

• Demonstrates reliability, teamwork, and compassion.

Volunteer Sunday School Teacher Newspring Church — Spartanburg, SC (2018–2021)

• Prepared lessons and engaged with students.

• Communicated with parents and church leadership.

Home Health Aide Cerebral Palsy Association of The North Country — Canton, NY (2005–2006)

• Assisted with daily living care and patient comfort.

• Practiced supportive and safe communication.

Cashier Price Chopper — Ogdensburg, NY (2003–2005)

• Operated register, assisted customers, restocked.

Day Manager The Store of Danbury — Danbury, CT (1999–2003)

• Managed store operations, cash handling, staff oversight.

Shift Supervisor Joe’s Satellite and TV Repair — Danbury, CT (2002–2003)

• Coordinated appointments, scheduling, and customer support.

Certified Resident Assistant United Helpers — Lisbon, NY (1997–1999)

• Supported resident care and safety.

Education

High School Diploma — Heuvelton Central School, NY (1996)

Certificate of Graphic Design – Northwest Technical College, Ogdensburg, New York (1996)

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