PATRICIA W. SMITH
*********@*****.***
**** ******** ** ** ****: 817-***-****
Magnolia, Arkansas 71753
SUMMARY
Sr HRIS Analyst with several years of progressive experience in all facets of Human Resources, HRIS and system development lifecycle. An effective problem solver that enjoys the challenge of achieving goals and accomplishing objectives; a reputation for taking technically complex projects from inception to completion. Technical skills include ADP (Enterprise, Vantage), PeopleSoft and Oracle navigational knowledge. Demonstrated ability to streamline procedures that improve productivity, efficiency, and control costs:
PROFESSIONAL EXPERIENCE
TForce International, Dallas, TX March 2022 – January 20, 2025
HRIS Manager - Remote
Managed up to seven data analysts
Point of contact to diagnose system issues and analyze root cause
Implemented effective solutions for ADP and third-party vendors in creating and modifying specifications.
Collaborated with HR, IT, Compensation, and other business leaders to manage systems
Strong data analysis using Excel and other reporting tools to ensure accuracy in reporting analytics
Subject matter expert to ensure data integrity within the HR Systems (ADP Vantage, and Oracle)
Responsible for the design, development and implementation of reporting, compliance and analytics related to employee data
Primary on HRIS projects (scheduled and preformed yearend, tested system changes, and managed pay group consolidation team, mass loads, table maintenance, etc.)
Coached the team to be SME to ensure system data integrity, how to write reports using reporting tools and to analyze data flow for process improvement
Chaired one on ones, team meetings, and training
ADP, GA -Remote September 13, 2021 – March 4. 2022
Report Writer
Reviewed and rewrote reports for clients that integrated into a different ADP platform.
DFA DAIRY FOODS (Dean Foods), Dallas, TX (4 yr Remote) November 14, 2011 – May 1, 2021
HRIS Analyst II/Manager (February 2016 April 2021-Remote)
Managed, maintained, and optimized ADP Enterprise HCM configurations, permissions, and workflows
Primary HRIS contact for projects (scheduled and preformed yearend, annual purge, tested system changes, and managed pay group consolidations, mass loads, table maintenance, etc.}
Coached the team to be SME to ensure data integrity, how to write reports using reporting tools and how to analyze data flow for process improvement
PATRICIA W. SMITH Page Two
FIDELITY INVESTMENT, Albuquerque, NM April 2009 – August 31, 2011
Client Data Manager
Reviewed and processed work items for Services (Automatic Enrollment, Online Enrollment, and Eligibility Tracking).
Retrieved and evaluated participant’s indicative and monetary data for accuracy
Acted as primary point of contact for client-level data issues; facilitated meeting with clients, vendors, and internal teams to discuss complex data issues.
Managed communication and implementation of data related projects; created training materials
HBW INSURANCES, Albuquerque, NM October 2008 – March 2009
Independent Life Insurance Agent
Managed referrals/leads, reviewed and communicated policy information to participants
Maintained records/paperwork on clients and provided accurate policy information to participants and insurance vendors.
Completed applications for insurance, conducted interviews with potent clients, ran analysis on eligibility, and communicated cost and value of policy
SKILLS
Data Services
Database Design & Management
Integration Specification
Payroll & Benefits Administration
Transactional Process Development
Supervision
MSOffice 365, ADP Vantage, and Enterprise System, ADP Advance Tools, Oracle, Jira, SQL Plus, Adobe Writer, Crystal Reporting tool, Report Smith, Smartsheet, Docusign, Service Connect Ticketing system, PeopleSoft. Intranet Computer Savvy and able to learn new packages quickly.
EDUCATION
Attended Southern Arkansas University (SAU)-Magnolia/Camden, AR
Graduated, Oil-Belt Vo-Tech, El Dorado, AR