Customer Service & Logistics Associate
Resume:
Jeronn Sisson jr
Chicago, IL *****
**************@*****.***
Professional Summary
Previous college student with 2 years of experience in customer service and support within fast-paced environments. Experience in managing high call volumes, handling customer inquiries, and upselling services, consistently engaging with hundreds of clients daily. Strong organizational and communication skills, alongside a background in logistics and package handling. Always striving to enhancing customer satisfaction and overall operational efficiency, in any environment or role. Work Experience
Doordash Driver
DoorDash-Chicago, IL
June 2023 to Present
Delivers food to people who order food via DoorDash app Have over 300 delivers and on going
Sales Representative
Chicago Elite Management-Chicago, IL
November 2025 to December 2025
Marketing agency with multiple clients, main client focus was AT&T, working in Sam’s clubs, Coscos, BJ’s, and various retail locations to push customer Acquisition Sales Agent
TruGreen-Crestwood, IL
March 2025 to September 2025
I contact and receive calls from customers and inquiries, setting them up with our services, and or answering questions, making notes for technicians and higher management, transfer calls, adjusting plans, upselling when possible, and managing the volume of calls inbound receiving upwards of 50 calls a day and calling upwards of 500 people a day speaking to hundreds of people throughout the day regarding things listed above.
Package Handler
Fedex ground-Chicago, IL
May 2024 to September 2024
Maintained a clean work environment by removing debris from the loading dock area. Managed inventory levels by tracking incoming and outgoing packages. Assisted in training new employees on package handling processes. Inspected packages for damages or defects and recorded any issues found.
Loaded and unloaded packages from delivery vehicles with manual and powered equipment. picking up IC's (bulk) in the tuggers
Scan packages and tag them with scanner
Front Desk Associate
Northern Illinois University-DeKalb, IL
August 2023 to December 2023
Take up to 15 plus calls a day at the desk, log packages and hand them out, hand out shopping carts, check out and check in students, hand out temporary keys, do key audits, address any concerns or questions the students might have, and keep the security of the dorms by making sure anyone who comes in takes there ID on the machine.
UPS Package Handler
UPS-Hodgkins, IL
May 2023 to August 2023
Had to unload trailers within the time set, tag bulk and transfer it to the bulk like, take bulk out the trucks, tape up ripped packages
Bagger/Cart Attendant
Tony's Fresh Market-Burbank, IL
June 2022 to August 2022
Bag groceries in the store for customers, and get carts from outside the store in the cart return and bring them in, as well as every now and then stock the water and help the elderly to there car. Education
Kinesiology (2.5 years)
Northern Illinois University-DeKalb, IL
August 2021 to December 2023
High school diploma
Sarah E GOODE Stem Academy-Chicago, IL
September 2017 to June 2021
Upper secondary education
Some college
Skills
• Closing sales
• Communication skills
• Appointment scheduling
• B2B sales
• Organizational skills
• Microsoft Office
• Networking event prospecting
• Packaging
• Warehouse experience
• Information management
• Computer skills
• Leadership
• multitasking
• collaboration
• Time management
• Marketing
• Operating systems
• Research
• Databases
• Data entry in Excel
• Analysis skills
• Microsoft Outlook
• Driving
• Load & unload
• Shipping & receiving
• Microsoft Excel
• Inside sales
• Financial services
• Front desk
• Machine learning
• Sales
• Email outreach prospecting
• Microsoft Powerpoint
• Moving
• Typing
• Phone etiquette
• Attention to detail
• Outbound calling
• Customer service
• Problem solving
• FDA regulations
• Computer literacy
• Route planning
• Hospitality
• Machining
• English
• Automotive service
• Power tools
• Written communication
• Continuous improvement
• Data analysis skills
• Filing
• Teamwork
• SUV driving
• Driving in adverse weather conditions
• Heavy lifting
• Math
• Cleanroom
• Problem-solving
• Call center
• Delivery driver experience
• Learning technology
• Hand tools
• Data entry
• Unloading
• Schedule management
• Prospecting
• Microsoft Word
• Lean manufacturing
• Some Mechanical knowledge
• Cleaning
• Handling customer inquiries
• Google Sheets
• Interpersonal skills
• Mechanical knowledge
• Customer support
• Customer acquisition
• Order entry
• Supply chain
• Client services
• Stocking
• Basic math
Certifications and Licenses
Driver's License
Non-CDL Class D
Contact this candidate