Multifaceted Technician with Quick-L-Program Adaptability

Kyle Hill

**** * **** **, ****, AZ, ***** 971-***-**** *******@*****.***

QUALIFICATION HIGHLIGHTS

● Precision communication skills, written and verbal

● Expertise in empathetic customer service

● Technical savvy with Windows/MAC and common programs, i.e. MS Suite

● Highly experienced PC hardware/software installation and troubleshooting

● Proactive team worker and self-governing independent worker WORK EXPERIENCE

Microchip Technologies Production Specialist, Production Enhancement Specialist, Process Engineering Technician I, January 2020 – January 2024.

USPS Automation Postal Support Employee, November 2018 – January 2020 Fred Meyer Freight/Stocker, May – November 2018

J. Mazza Distributing, General Office/Warehouse Labor, 2014 – October 2018 Coding With Kids Lead Teacher, April – June 2018

Nordstrom Shoe Shiner, May 2010 – May 2016

Stream HP Touchsmart Tech Support, December 2009 – February 2010 The Art Institute of Portland Librarian Tech. Assistant, March 2006 – September 2009 Communication & Support Skills

● Longstanding knowledge of the customer service industry and practices

● Natural empathy and eagerness to help find a solution

● Diverse customer bases and customer support types Organization & Time-Management

● Strong sense of priority and proper time allocation skills

● Easily adjusts to varying types of work, new tasks and various group settings Skills & Programs

● Self-taught programming languages: Ruby, Python, HTML, and CSS, with some Javascript.

● Adobe: Photoshop, Illustrator, Premiere Pro, InDesign, and Dreamweaver

● 3D programs: Maya, Zbrush, 3D Studio Max, and UV Mapper EDUCATION

Gaston Highschool 2005

The Art Institute of Portland, Game Art and Design Bachelor degree of Fine Art, 2005 - 2009

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