Brand Ambassador - Retail & Customer Service Leader
Resume:
Arianna Persad
CONTACT
Edmonton AB T6M 0N2
***.********@*****.***
CAREER OBJECTIVE
Enthusiastic and motivated individual with over five years of delivering outstanding customer service in high traffic establishments. Professionalism, confidence and optimism have earned praise from customers and employers, as well as my ability to work in a fast paced environment. Dedicated to strengthening relationships with customers while enhancing the positive reputation of the company. EXPERIENCE
Veev Vape, Edmonton - Brand Ambassador
FEB 2025 - SEPT 2025
-Informed clients on product knowledge.
-Recommended products tailored to customer needs and satisfaction.
-Upkept a clean merchandising environment.
-Routinely achieved targets and maintained peak performance, earning employee of the month
Vuse Vape Shop, West Edmonton Mall - Store Manager OCT 2024 - JAN 2025
-Executed visual merchandising strategies to enhance the store's aesthetic appeal and create an engaging store environment.
-Manage store day-to-day operations, including opening and closing procedures, cash handling and inventory management.
-Established strategies to collect and assess customer feedback, including google reviews and in-person interactions.
-Created a customer focused environment by training and inspiring staff to prioritize customer contentment.
-Assess sales performance and modify as needed to ensure growth and achieve targets.
Vuse Vape Shop, West Edmonton Mall - Sales Associate JAN 2024 - OCT 2024
-Educated and retained consumers with brand and product knowledge to enhance customer knowledge.
-Built professional relationships with customers to maximize in store experience and growth connection with the brand.
-Provided exceptional customer service, generating excellent customer feedback in reviews and in-person customer interactions.
-Organized and maintained inventory to ensure accuracy and efficiency on the sales floor.
-Maintained accurate and polished merchandising displays to ensure customer satisfaction.
CORE COMPETENCIES
- Professional Communication
- Physically Fit
- Relationship Management
- Strong Organization
- Conflict Resolution
- Time Management
- Change Management
CERTIFICATES:
-First Aid/CPR
-Consistently achieved targets and maintained peak performance, earning employee of the month.
Cobs Bread, Edmonton - Sales Associate
MAR 2021 - JAN 2024
-Created a pleasant atmosphere for consumers to shop in.
-Merchandised/Restocked products to keep storefront presentable and welcoming.
-Incorporated the use of the POS system to accurately sell items and process purchases.
-Maintained a clean, organized environment to ensure food safety and cleanliness.
-Proficiency in cash handling and expecting different types of card payments.
-Answered phone calls to ensure all customers' orders and needs were met.
EDUCATION
Jasper Place High School, Edmonton — High School Diploma SEP 2018 - JUN 2021
-Graduated with honors.
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