Independent Courier & Delivery Operator Resume Title

Alexander Oquendo Chicago, IL 224-***-**** ️ ********@*****.***

PROFESSIONAL SUMMARY

Reliable, detail-oriented professional transitioning into independent contracting as a courier and delivery service provider. Owner and operator of Okendo LLC, leveraging over 25 years of experience in logistics coordination, asset management, customer support, and field operations. Known for professionalism, punctuality, and accountability with a strong focus on accuracy, documentation, and service excellence. Flexible scheduling, business-minded, and committed to building a long-term independent courier career.

SKILLS

Independent Contracting & Customer Service

Routing, Scheduling & On-Time Delivery

Vehicle & Equipment Readiness

Inventory & Asset Tracking

Documentation & Chain-of-Custody

Safety, Compliance & Professional Standards

Stakeholder & Client Communication

Bilingual — English / Spanish (Limited Working Proficiency)

INDEPENDENT CONTRACTING & BUSINESS OWNERSHIP

Owner / Operator — Independent Courier

Okendo LLC — Chicago, IL Present

•Operate as an independent contractor providing reliable pickup, delivery, and transport services.

•Maintain business credentials including LLC formation, EIN, insured and registered vehicle.

•Manage routing, scheduling, and time-sensitive deliveries with a focus on professionalism and communication.

•Ensure secure handling, documentation, and chain-of-custody for transported items.

•Oversee business operations including invoicing, expense tracking, and client relations.

•Adapt to varied delivery assignments while prioritizing safety, efficiency, and customer satisfaction.

RELEVANT TRANSFERABLE EXPERIENCE

Assistant Director, Technical Administration

Dominican University — River Forest, IL January 2023 – Present

•Manage equipment deployment, logistics coordination, and lifecycle tracking across campus technology assets.

•Oversee inventory controls, documentation accuracy, and policy compliance.

•Coordinate scheduling and delivery of technology resources to multiple locations.

•Provide dependable, service-focused support to staff, faculty, and administrative partners.

•Plan and execute operational rollouts aligned with deadlines and customer needs.

Assistant Director, Support Services

Dominican University — River Forest, IL January 2017 – December 2023

•Led service operations and support staff responsible for incident response and technology logistics.

•Implemented processes that improved turnaround times, service quality, and accountability.

•Trained and supervised employees performing front-line support and service delivery.

Manager & Systems / Technology Roles (Earlier Career)

Dominican University — River Forest, IL

•Coordinated classroom and equipment availability, scheduling, and delivery.

•Managed inventory standards, replacements, and asset movement tracking.

•Trained staff and student workers supporting technology operations and event services.

•Built structured workflows, documentation, and operational procedures.

EDUCATION

Bachelor of Arts — Organizational Leadership

Dominican University — River Forest, IL

Electronic Systems Technician

Lincoln Technical Institute — Melrose Park, IL

CERTIFICATIONS

Microsoft Office Specialist

AI Prompt Engineering

HIPPA

Bloodborne Pathogen (BBP)

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