Multilingual Administrative Professional and Customer Service

MERLY ESPIRITU

***************@*****.***

Phone: 801-***-****

**** * **** ***** ** West Jordan UT 84081

SUMMARY

A highly organized and hardworking person with experience in administrative roles and interacting with people in collaborative environments.

EXPERIENCE

Child Care July 2017- Jan 2025, Singapore

Administrative Staff: Jan 2013- June 2017, Aiencci Accounting Services, Rizal – Philippines.

Front End at Walmart (Cashier, Customer Service, Money Service) May of 2025 EDUCATION

Data Entry Course for Beginners, 8 April 2025

Service Culture – Going Beyond Lip Service, 8 Dec 2021, Temasek Polytechnic

Customer Communication Skills to Drive Service Excellence, 15 Nov 2021, Temasek Polytechnic

Food Safety and Hygiene-1, 03 Oct 2021, XPRIENZ PTE. LTD, Singapore Workforce Skills Qualifications

Advanced Diploma in Call Centre Management, Oct 2020 – Sep 2021, International Management School, Singapore.

Diploma in Business Management, Oct 2019 – Sep 2020, International Management School, Singapore.

Midwifery (Jun 2011- Mar 2012) – Catanduanes State University, Virac, Philippines

High School Diploma (2007-2011) Pandan School of Arts and Trades, Catanduanes, Philippines SKILLS

Proficient in Microsoft Office: MS Word, Outlook

Decision Making, Strategic Planning, Communication, Ethic & Accountability.

Collaboration, Problem Solving, Team Building, and Commitment.

Critical Thinking and Effective Communicator, Fluent in English, Tagalog, and Bicol.

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