Customer Service & Logistics Professional
Resume:
Jennifer Drumm
*** * ******** ******, * Lewisburg, Ohio 43060
********.********@*****.***
Objective
My business objective is to continue to improve my skills and gain knowledge from working with my peers and find ways of improving myself to effectively advance within the company.
Experience
9/2023-7/2025
Sedgwick
Dublin, Ohio
WC claims
Inbound call center
Customer Service Representative
Excellent organization skills
A lot of hands on experience with office equipment
4/2022-7/2022
Robert Half
Columbus, Ohio
Customer Service Representative
Excellent organization skills
A lot of hands on experience with office equipment
12/2018-11/2019
Ceva Logistics
East Liberty, Ohio
Material Handler/shipping/forklift operator
Load trailers, task trailers in and out of dock
Answer multiple phone lines
Deal directly with customers
Inventory
Excellent organization skills
A lot of hands on experience with office equipment
7/2008-9/2018
Midwest Express Inc.
East Liberty, Ohio
Production Staff/Shipping Clerk
Communicate effectively with our customer
Report system/inventory discrepancies to management and/or warehousing to ensure smooth flow for Assembly
Forklift certification
Tasked trailers into and out of dock (YMS)
Load and unload trailers when needed
Experience with YMS and RCM
Excellent organization skills
A lot of hands on experience with office equipment
Midwest Express
9/2015-12/2015
Acting Team Leader 3rd Shift
Nightly Reports
Team lead of a small crew
Excellent organization skills
A lot of hands on experience with office equipment
Education
8/1992-6/1996
Marysville High School
Marysville, Ohio
Interests
I am interested in learning new things to challenge myself as well as find room for improvement.
References are available upon request.
Best Regards
Jennifer Drumm
Contact this candidate