BRENDA NUNEZ
Bilingual Office Administrator/ Project Coordinator
*****************@*****.***
With 3+ years of experience supporting pipeline operations, dispatch, and administrative functions. Skilled in reporting, scheduling, and record management, with a strong commitment to safety and operational efficiency. Proficient in diverse software tools to produce professional reports, track compliance, and streamline communication. Known for a positive, service-oriented attitude, clear communication, and the ability to coordinate teams, supplies, and schedules to meet demanding project deadlines.
WORK EXPERIENCE
K&K INC /Office admin/Project Coordinator
November 2024 – November 2025
Perform general office duties such as filing, data entry, scanning, and correspondence.
Track and verify employee hours, ensuring accurate and timely payroll submissions.
Maintain onboarding documents, training certifications, and compliance records for all employees.
Support purchasing, invoicing, and expense reporting processes.
Coordinate office logistics including scheduling, supplies, and communication with field teams
Coordinated day-to-day activities for pipeline construction and maintenance projects, ensuring schedules, budgets, and safety standards were met.
Assisted project managers in preparing reports, permits, and project documentation.
Tracked project milestones, deliverables, and resource allocations to ensure timely completion.
Communicated with field supervisors, contractors, and vendors to resolve issues and maintain workflow.
Monitor budgets, process invoices, and track project costs.
Texas Pride Disposal/ Office admin/Sales
July 2023 – September 2024
Managed daily office operations, including scheduling, correspondence, and maintaining organized records.
Supported the sales team by preparing quotes, proposals, and contracts, and maintaining customer relationship management (CRM) systems.
Provided exceptional customer service, responding promptly to inquiries, resolving issues, and ensuring customer satisfaction.
Prepared and reviewed reports, presentations, and invoices with high accuracy.
Scheduled meetings, arranged travel, and coordinated logistics for team events.
Acted as a liaison between departments, ensuring smooth information flow and collaboration.
Monitored sales metrics and generated performance reports to assist in strategy planning.
Identified opportunities for operational efficiency and implemented solutions to enhance productivity.
Republic Services/ Dispatcher
July 2022-May 2023
Reported delays, accidents or other traffic and transportation situations.
Monitored dispatch board and adjusted call priorities regularly based on caller needs.
Managed daily delivery and work schedules to maximize coverage.
Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
Monitored changes in delivery schedule and communicated changes to customers.
Tracked changes in computer system to keep records current and accurate.
Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts. Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs. Kept detailed and updated records of calls in physical and electronic databases.
Utilized various software systems to facilitate movement, planning and scheduling. Recorded results of service calls to create report summaries for senior management.
Alerted personnel of road and weather hazards to minimize accidents and delays. Worked closely with transportation supervisor to dispatch and assign loads. Leveraged GPS devices and computer programs to plan routes, update customers.
SKILLS
Time Management
Administrative Support
Customer Engagement
Office Administration
EDUCATION
Kermit Highschool